NHTSB's role in recall

[mfire1339]

I don't understand why the Gov't. didn't go directly to Bosch over the brake problem. Why did they stop at Workhorse? Seems that way to me anyway. I really believe Bosch is trying to sneak out the back door. For fun on Monday I'm going to call NHTSB again and ask why no progress. Then maybe a letter. Geez I need to go camping, been home five days, in a row!

Mike

[az bound]

I agree with you totally, this rests squarly on the sholders of Bosh. It could be because of the way the complaints came in to the NHTSB. All anyone knew was their Workhorse brakes were bad, so thats where the blame went, and then the investigation finally found the root cause but the damage has allready done to Workhorses reputation. Sad.
It's kind of like a number of years back when Ford was blamed for rollovers of their Broncos and Explorers. Later the NHTSB investigation proved it to be poor manufacturing by Firestone tires. That mess cost Ford millions in sales loss and nearly destroyed Firestone. My concern now is wheather Bosh is going to be able to absorb the cost or if they will file for bankruptcy protection.

[68SILVER]

I agrre that Bosch is the problem BUT Workhorse is the chassis Mfr. and therefore bares the responseability. I have had problems from day one with the brakes. I replaced the rear pads this spring when I lubed the slides. Although not worn out thay had heated so meny times I felt it necessary to replace them. The front brakes havent gave me any problems. Only the rear and only one wheal at a time. I have found that when one starts to drag I simply pull off the road raise the rear wheals off the pavement with the jacks tap the calipers with a hammer and thay release and I am good to go. I called W/H last month and ask if there was a projected date for the recall and the answer was NO. I dont understand why the feds. havent pushed the issue?

[max49]

I still think the OEM is responsible. If a general contractor hires a subcontrator to do the work, the general is the one who got paid for the work and is responsible for the work of all subcontractors. The General could sue the sub contractor in a separate dispute.
I'd also think that if Toyota bought defective brakes from another source, it would still be Toyota's responsibility to the customer, to fix the brakes even if they had to hire someone else to make new brakes or make them them selves. They could then file for reimbursement from the original brake mfgr, just like WH owners are doing now. If hiring someone else to do the work, absolved a mfgr from responsibility , why would anyone build their own stuff.
I believe Ford replaced the Firestones with another tire brand. I've owned 3 Explorers and my son still has one, and none of them has ever tipped over yet.

[Whaler]

68silver,are you saying you have a new (day one) coach,and have brake problems???? This is serious new info!

[Capt Joe]

max49,

To take this thought a little closer, I have always wondered just where the Winnebago, Damon and all the other motorhome manufacturers fit in to this problem. I cannot see for the life of me just why they seem to be completely out of the loop when the 'blame' is placed. Weren't they the ones who spec'd the Workhorse Custom Chasis to be used in the manufacture of their coaches?

I have owned both boat dealerships and a computer dealership. If, for instance, a pump went out or produced continuing problems on a boat or a hard drive on a computer, it was the COMPUTER or BOAT manufacturer who had the responsiblity for effecting a fix....they didn't tell the customer to go directly to the manufacturer of the pump or HDD and work it out on their own.

As far as I know, the WinnieDamon, etc companies (nor their dealers unless they are a Workhorse Authorized Service Center) have not taken any leadership or responsibility in helping to solve these problems with our brakes, even when they were within a warranty period. I personally don't think that to be right....After all, I didn't buy a Workhorse chassis or a set of Bosch calipers, I bought a Winnebago that happened to be riding on a Workhorse W20 chassis that uses Bosch brakes.

Can anybody give me a good reason, or two, as to just why the manufacturer (ie General Contractor) and it's dealers should just skate on by and depend on us poor second rate consumers to buy from them again and keep them in business????

Quote:

Originally Posted by max49 I still think the OEM is responsible. If a general contractor hires a subcontrator to do the work, the general is the one who got paid for the work and is responsible for the work of all subcontractors. The General could sue the sub contractor in a separate dispute. I'd also think that if Toyota bought defective brakes from another source, it would still be Toyota's responsibility to the customer, to fix the brakes even if they had to hire someone else to make new brakes or make them them selves. They could then file for reimbursement from the original brake mfgr, just like WH owners are doing now. If hiring someone else to do the work, absolved a mfgr from responsibility , why would anyone build their own stuff. I believe Ford replaced the Firestones with another tire brand. I've owned 3 Explorers and my son still has one, and none of them has ever tipped over yet.

[FLYTYER]

The continuous never ending whining about this subject is just irritating.

However, Capt Joe and others may have a valid point.

I personally believe that the Winnebago, Damon group plus other mfr's may find themselves in a tight spot on this issue.

I think when there is a safety related recall enforced, the car or RV manufacturer is compelled to notify all registered owners or original owners.

I experienced this when we had the "fuel rail" recall on certain 8.1L motors. I my case Workhorse notified me directly because they found that my dealer through Winnebago did not report that the recall was addressed. At that time action was to have been corrected prior to my ownership. I'll just say my Winnebago dealer found itself in big trouble for not acting.

[DriVer]

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Retracted
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[DriVer]

Quote:

Originally Posted by Whaler 68silver,are you saying you have a new (day one) coach,and have brake problems????

Nobody but nobody has had a brake problem from day one unless they have a mechanical problem which was covered under warranty or the vehicle was purchased used.

[Whaler]

That was my "point" Mike! Sometimes the piling on,the inaccuracies........

[FLYTYER]

Frankly this is just BS. I have an opinion. If you do not like it, tough.

My relationship and understanding with WH is just fine.

I believe the OEM's are just lucky !!

[DriVer]

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[JC2]

Quote:

Originally Posted by FLYTYER Frankly this is just BS. I have an opinion. If you do not like it, tough. My relationship and understanding with WH is just fine. I believe the OEM's are just lucky !!

We still luv ya Ted>

[max49]

Your right Captain Joe. We've grown so accustomed to the OEM having no responsibility for the chassis they chose to put their box on, I forgot about them. Seems like they would be the general contractor and ultimately responsible but obviously they have never had to take responsibility for the chassis.
It can be a real PITA for us tho when Damon or Winne says it a Workhorse problem and Workhorse says no, it's a Winnie or Damon problem.
It'd be nice if an OEM of a MH took full responsibility for their product. GM sells engines to WH , Mercruiser and Volvo, but if their is an engine problem, do they try to make GM fix it? I don't recall hearing that.
Yamaha boats are 100% Yamaha parts and I believe they are the only boat builder like that. Too bad they don't make MHs.