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Old 07-08-2013, 07:26 AM   #1
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Trouble registering on Workhorse.com

I purchased a used Itasca Suncruiser and have been trying to register it on the workhorse web site. The attempts are failing because the chassis number was registered by a previous owner. I can find no information on the web site as to whom to contact to allow me to register as the new owner.

Does anyone know an email address, phone number or other means of contacting Workhorse regarding this matter?

Thanks
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Old 07-08-2013, 07:49 AM   #2
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take a look HERE: Register Now

It provides a fax number you apparently MUST use to "register" on the site.

Also, to change their warranty records (this is different than "my workhorse" online)so that YOU are shown as the second owner, try contacting :
Kris Hines
Warranty Administration
(877) 246-7731x225
(248) 250-5688 (Fax)
Kris.Hines@Navistar.com NOTE: there is a "dot" between the two names preceding the @.
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Old 07-08-2013, 07:57 AM   #3
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Quote:
Originally Posted by osgoor View Post
I purchased a used Itasca Suncruiser and have been trying to register it on the workhorse web site. The attempts are failing because the chassis number was registered by a previous owner. I can find no information on the web site as to whom to contact to allow me to register as the new owner.

Does anyone know an email address, phone number or other means of contacting Workhorse regarding this matter?

Thanks
You will need to phone customer support they will make the change for you. I had the same problem and I was still under warranty.
Dennis
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Old 07-08-2013, 07:58 AM   #4
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Quote:
Originally Posted by osgoor View Post
I purchased a used Itasca Suncruiser and have been trying to register it on the workhorse web site. The attempts are failing because the chassis number was registered by a previous owner. I can find no information on the web site as to whom to contact to allow me to register as the new owner.

Does anyone know an email address, phone number or other means of contacting Workhorse regarding this matter?

Thanks
Their phone number is on their web site.
Dennis
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Old 07-08-2013, 07:50 PM   #5
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Did you see this disclaimer on their Homepage:

As of May 16, 2012 To register your motor home you must fax a copy of your Bill of Sale to: 248 588 6978. Or ask your selling dealer to process the paperwork for you.
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