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05-06-2010, 03:31 PM
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#1
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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Workhorse has issued a "Customer Satisfaction Service Bulletin" regarding the FCA problem. The Service Bulletin says all UFO owners will be notified by mail.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-06-2010, 08:23 PM
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#2
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,573
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Quote:
Originally Posted by wthomas1
Workhorse has issued a "Customer Satisfaction Service Bulletin" regarding the FCA problem. The Service Bulletin says all UFO owners will be notified by mail.
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√ √ √  I am pleased to hear that!
__________________
03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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05-06-2010, 08:28 PM
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#3
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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The Bulletin gives the part number of the "new" redesigned FCA. I am trying to find out if that is what was installed on my Coach last year. I assume Workhorse will have that info if I call?
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-06-2010, 08:40 PM
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#4
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,573
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Quote:
Originally Posted by wthomas1
The Bulletin gives the part number of the "new" redesigned FCA. I am trying to find out if that is what was installed on my Coach last year. I assume Workhorse will have that info if I call?
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They will know by your VIN# so have that handy. 
The FCA letters should be coming out " Next Week" so perhaps you can afford to give it a few more days before you get on the phone. You should see something in the mail I expect between the 15th to the 22nd. But if you have a need to know, give them a call.
__________________
03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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05-06-2010, 09:06 PM
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#5
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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I have put 9000 miles on since the last FCA was installed. We are leaving in 2 weeks for a 3 month / 4000+ miles trip. I would like to be assured that I have the correct FCA on before leaving on this trip.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-06-2010, 10:05 PM
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#6
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Member
Monaco Owners Club
Join Date: Sep 2008
Location: San Dimas, Ca.
Posts: 82
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Quote:
Originally Posted by wthomas1
Workhorse has issued a "Customer Satisfaction Service Bulletin" regarding the FCA problem. The Service Bulletin says all UFO owners will be notified by mail.
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Hi Wayne,
Was this service bulletin mailed to you or is it off the WH web site?
__________________
Craig & Shirley
2011 Monaco Diplomat 43DFT
2007 Saturn Vue
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05-06-2010, 10:31 PM
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#7
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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Quote:
Originally Posted by CraigA
Hi Wayne,
Was this service bulletin mailed to you or is it off the WH web site?
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Check for a PM.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-07-2010, 12:36 AM
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#8
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Senior Member
Official iRV2 Sponsor
Join Date: Jun 2008
Location: Centralia, WA
Posts: 603
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Here's a copy of the customer letter...hopefully you guys can access it since it's direct linked off our Workhorse dealers message board.
http://dealers.workhorse.com/san//Me...1-CS_Final.pdf
__________________
Jon Brazel - Engine Performance Technician
Brazel's RV Performance Center & RV Park
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05-07-2010, 05:49 AM
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#9
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,573
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Quote:
Originally Posted by JonBrazel
Here's a copy of the customer letter...
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Jon, The link works just fine. I have also seen the TSB on WOW. The owners should be receiving that letter next week.
UFO Electronic Fan Clutch
__________________
03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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05-07-2010, 12:11 PM
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#10
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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The new FCA is scheduled to be installed on my UFO on Monday May 17.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-11-2010, 11:02 AM
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#11
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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I just received my letter from Workhorse and it states that the new FCA is already installed on my UFO. Guess I will cancel my appointment.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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05-11-2010, 11:31 AM
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#12
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,573
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Quote:
Originally Posted by wthomas1
I just received my letter from Workhorse and it states that the new FCA is already installed on my UFO. Guess I will cancel my appointment.
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That's good to know they have a handle on who needs the new FCA!
__________________
03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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05-12-2010, 05:07 PM
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#13
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,573
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This is a Memo that I received from Workhorse today that I wanted to share with you.
"I wanted to let you know that the UFO Electronic Fan Clutch and Water Pump AFC was launched and mailed on 5-7-2010. We have mailed letters to both our customers who have already received the new redesigned fan clutch advising there is no action required as well as a letter to the customers that have units that are affected by this AFC. If any customer has a question as to whether they are involved or not; they can contact their local Workhorse Service Dealer and ask if their unit by VIN shows that 60901-CS is open under their VIN profile. If the unit has already been completed during a prior service repair their VIN profile will not indicate 60901-CS in the profile."
If you have a UFO and you would like me to check for you, please send me your VIN# in a "PM" and I'll take a peek to see if you are on the list "OR" as detailed above contact your ASC and they will check for you.
__________________
03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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05-12-2010, 05:26 PM
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#14
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Nov 2005
Location: Portsmouth VA
Posts: 674
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It seems that any chassis that has not had and FCA replacement is part of this fix. I personally don't think mine is a bad one or not as bad as it could be. I hardly ever hear it kick in and when it does it is very noticable. It does not run all the time, that is for sure. But if WH says to replace it I certainly will. So I will send you my VIN just in case, although the bulletin is posted on "My Workhorse".
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