Community Forums

Craig H · 01-25-2007, 11:31 AM

Has anyone had experience with WCC when it comes to refunding money spent on warranty repairs not done at an approved WCC service center. The nearest one to me is about a 200 mile round trip. I just had to have an axle seal replaced (after only 5300 miles?!) Wrote a letter to WCC asking for a refund of the $258 wondering how they will respond.

Craig H · 01-25-2007, 11:31 AM

Has anyone had experience with WCC when it comes to refunding money spent on warranty repairs not done at an approved WCC service center. The nearest one to me is about a 200 mile round trip. I just had to have an axle seal replaced (after only 5300 miles?!) Wrote a letter to WCC asking for a refund of the $258 wondering how they will respond.

JCM · 01-25-2007, 02:02 PM

Did you talk to Workhorse ist?

DriVer · 01-25-2007, 02:11 PM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Craig Heyne:
Wrote a letter to WCC asking for a refund of the $258 wondering how they will respond. </div></BLOCKQUOTE>If you call the Workhorse Hotline 877-946-7731 and ask them if you can use the nearest facility to repair your axle seal since a service center is 200 miles away, I don't see any problem in getting Workhorse to approve your request for reimbursement.

Regarding your request for reimbursement I would not be surprised to see WCC reimbursing you however there a chance that they may not.