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Workhorse Service Center ratings
09-12-2010, 07:31 AM
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#1
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Sep 2005
Location: middleburg,fl
Posts: 573
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This is a brake recall related question. Is there a centralized WSC experience/rating list?
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Dale & Betty
04 Lapalma 33'
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09-12-2010, 08:36 AM
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#2
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iRV2 Marketing
Winnebago Owners Club Workhorse Chassis Owner Coastal Campers Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 20,567
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Quote:
Originally Posted by adj
This is a brake recall related question. Is there a centralized WSC experience/rating list?
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No there isn't. If you need help finding a service center, we can help you with that.
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03 Adventurer 38G, Workhorse W22
F&R Track Bars, Safety+ , Ultrapower, Allison UP Grade Brake, S&B CAI, Taylor Extremes, SGII-X Gauge
TST 507, Blue Ox, SMI, Koni FSD, CrossFire
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09-12-2010, 10:45 AM
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#3
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Junior Member
Workhorse Chassis Owner Winnebago Owners Club
Join Date: Mar 2010
Posts: 22
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I agree we need to be able to see the past posted ratings for Workhorse service centers. I called one Friday and they did not even want to schedule any motorhome work for the next 5 to 7 days. The general feeling I got was they were not needing the business and not interseted in serving motorhomes inspite of being listed as a workhorse service center.
I for one do not want to take my motorhome any where like this, period.
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09-12-2010, 02:40 PM
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#4
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Senior Member
Workhorse Chassis Owner
Join Date: Oct 2007
Posts: 146
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Quote:
Originally Posted by 777Rich
I agree we need to be able to see the past posted ratings for Workhorse service centers. I called one Friday and they did not even want to schedule any motorhome work for the next 5 to 7 days. The general feeling I got was they were not needing the business and not intersetedme in serving motorhomes inspite of being listed as a workhorse service center.
I for one do not want to take my motorhome any where like this, period.
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Night service manager at Crosspoint LLC in Indianapolis,Ind. had the same attitude(I don't know why we had to get involved in this brake mess) he says and told me they had no parts yet and I would be #33 on their list when the work was started. Called their sister co. in Normal,Ill and was treated like the only customer they had...appointment next week...#6 on their list, will do whatever work I want for time and materials.
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Newmar Kountry Star 2005 37'
8.1 Workhorse w/UltraPower,Taylor 409 plug wires,AC Delco 41-993 Plugs and OEM Engineering Fuel Filter Adaper
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09-12-2010, 04:52 PM
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#5
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Sep 2005
Location: middleburg,fl
Posts: 573
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Quote:
Originally Posted by DriVer
No there isn't. If you need help finding a service center, we can help you with that.
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Thanks for the come-back DriVer. There are a few WSCs scattered around the Jacksonville Florida area. I guess I will research them on an individual basis.
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Dale & Betty
04 Lapalma 33'
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09-12-2010, 05:05 PM
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#6
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Community Moderator
Nor'easters Club Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2004
Location: Salisbury,Ma. 01952
Posts: 13,617
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We have a RV Service Review for dealers & rv service centers that people have listed. Click on your State should show some.
This is FL.'s list.
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09-12-2010, 06:57 PM
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#7
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Senior Member
Damon Owners Club Workhorse Chassis Owner
Join Date: Jul 2010
Posts: 342
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Quote:
Originally Posted by stubeje
Night service manager at Crosspoint LLC in Indianapolis,Ind. had the same attitude(I don't know why we had to get involved in this brake mess) he says and told me they had no parts yet and I would be #33 on their list when the work was started. Called their sister co. in Normal,Ill and was treated like the only customer they had...appointment next week...#6 on their list, will do whatever work I want for time and materials.
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Find A Motor Home Service Center
Crosspoint Indianpolis is not listed as Workhorse cc,just their Evansville,IN location.
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09-12-2010, 09:50 PM
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#8
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Senior Member
Workhorse Chassis Owner Winnebago Owners Club
Join Date: Oct 2002
Location: Way down yonder, below New Orleans
Posts: 3,958
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Quote:
Originally Posted by ccook129
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Well that certainly might explain the less than friendly attitude.
FWIW, I also received GREAT service at their Normal, IL location when I "dropped in" with a genset problem. Even without an appointment they took good care of me and fixed the problem within a couple of hours. NORMAL for them, apparently, and it is in their name too! 
Ed
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Itasca SC 2010 37F on W-24 WB248" stock + plug wires vent kit added.
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09-13-2010, 07:05 AM
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#9
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Senior Member
Workhorse Chassis Owner Nor'easters Club Freightliner Owners Club
Join Date: Aug 2003
Location: MAINE
Posts: 891
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Quote:
Originally Posted by adj
This is a brake recall related question. Is there a centralized WSC experience/rating list?
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Unfortunately your question is not being understood here. I assume that you are not attempting a dealer locator service. What you want to see is the level of service reviews that have been reported on. And be able to search that WHSC dealer data base by a particular field of information such a area, etc. Yes/no?
Call workhorse and ask and let us know what they say. I have already called and asked. 
__________________
Tiffin Allegro Bus, Honda CRV, Tow-N-4 Down, US Gear Unified Tow brake, Blue-OX tow bar, Dually Valve stems, TST Monitors, No Kids-No Pets, Full Time Wanna Be
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09-14-2010, 02:27 PM
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#10
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Sep 2005
Location: middleburg,fl
Posts: 573
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While visiting the "Workhorse Service Center" location site, I noticed that WH has a "dealer rating" section.
I've sent them an e-mail asking for access. I am waiting for a reply. 
__________________
Dale & Betty
04 Lapalma 33'
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09-16-2010, 02:07 PM
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#11
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Senior Member
Workhorse Chassis Owner Nor'easters Club Freightliner Owners Club
Join Date: Aug 2003
Location: MAINE
Posts: 891
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Quote:
Originally Posted by adj
While visiting the "Workhorse Service Center" location site, I noticed that WH has a "dealer rating" section.
I've sent them an e-mail asking for access. I am waiting for a reply. |
still waiting....?
__________________
Tiffin Allegro Bus, Honda CRV, Tow-N-4 Down, US Gear Unified Tow brake, Blue-OX tow bar, Dually Valve stems, TST Monitors, No Kids-No Pets, Full Time Wanna Be
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09-16-2010, 06:41 PM
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#12
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Sep 2005
Location: middleburg,fl
Posts: 573
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Quote:
Originally Posted by bdaball
still waiting....?
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Yes---I received a acknowledgement e-mail, but, nothing else.
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Dale & Betty
04 Lapalma 33'
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09-16-2010, 06:46 PM
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#13
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Senior Member
Workhorse Chassis Owner Nor'easters Club Freightliner Owners Club
Join Date: Aug 2003
Location: MAINE
Posts: 891
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PLEASE let us know if and when you get the list.
__________________
Tiffin Allegro Bus, Honda CRV, Tow-N-4 Down, US Gear Unified Tow brake, Blue-OX tow bar, Dually Valve stems, TST Monitors, No Kids-No Pets, Full Time Wanna Be
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09-21-2010, 07:17 AM
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#14
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Senior Member
Workhorse Chassis Owner Monaco Owners Club
Join Date: Sep 2005
Location: middleburg,fl
Posts: 573
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Quote:
Originally Posted by bdaball
PLEASE let us know if and when you get the list.
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After sending a follow-up e-mail, I received a reply stating that part of the web site was not functional  .
__________________
Dale & Betty
04 Lapalma 33'
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