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Old 03-02-2014, 08:24 PM   #841
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Originally Posted by tedgard01 View Post
Mine are fine.

I am wondering what may be the difference in the installation. I have valve extenders that are stabilized in place, therefore they are secured in place and can not move about while driving.

Questions;

1) How are your sensors attached to the valves steams?

2) Do you use valve steam extenders, and if so;
2.a) What type and description?
2.b) Are they anchored so the end, where the sensor connects, can not move during transport?

3) Are your valve steams rubber or metal and how are they a ttached to the wheel?

4) How far out do the valve stems extend from the wheel before the end of the valve stem where the sensor is connected?

5) Is the valve steam wedged into place, for example; when you attached them, did you have to wedge them into one of the access holes in the wheel? Is there anything that the sensor touches, or close to, so that it may be hitting something during transit?
1-They are screwed onto the valve extenders.

2-The extenders are just longer do not know a make and are not ancored.

3- They are metal.

4- They clear the wheel at least an inch.

5- There is nothing for the sensors to hit.

The cracking is at the screws for the battery covers only and at least one in half as well as the screws holes.
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Old 03-02-2014, 08:59 PM   #842
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Quote:
Originally Posted by Shade Tree View Post
1-They are screwed onto the valve extenders. 2-The extenders are just longer do not know a make and are not ancored. 3- They are metal. 4- They clear the wheel at least an inch. 5- There is nothing for the sensors to hit. The cracking is at the screws for the battery covers only and at least one in half as well as the screws holes.
I am wondering if they are possibly being whipped around during transit, coursing them to break. You may want to look into extensions that are better braced, for example; mine are anchored with a metal arm that the end attaches to, then it is bolted older one of the lug nuts. Therefore the sensor is not able to flop around or get whipped around when driving. Others I've seen have a rubber garment that fits into the whole in the wheel that the extension sticks through.

Just a thought. Something is causing them to break, and I don't think that is the normal case, at least for me it has not been the case on any of nine.

Regardless, call TST and discuss your situation, as they must have solutions after using these on many coaches and trucking applications.
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Old 03-02-2014, 10:26 PM   #843
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The screws are very tight and at the holes they go through, there is not that much material. They have to be tight enough to compress the O-ring, yet not too tight to break out the hole. Shade Tree, have you ever replaced your batteries?
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Old 03-03-2014, 08:06 AM   #844
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Quote:
Originally Posted by Shade Tree View Post
1-They are screwed onto the valve extenders.

2-The extenders are just longer do not know a make and are not ancored.

3- They are metal.

4- They clear the wheel at least an inch.

5- There is nothing for the sensors to hit.

The cracking is at the screws for the battery covers only and at least one in half as well as the screws holes.
Hello All,

I have read the initial post, as well as, all of the replies. The replies identify some very good points to inspect as we do have some clients that will install the Flow Through Sensors on a rubber valve stem. In some instances, the sensor is whipping around and bounding off of the rim causing damage to the sensor.

I am certain there is an explanation, and we invite you to please contact us so that we may get to the bottom of this issue for you.

We apologize for the inconvenience, and please know that we are firmly committed to seeing this issue through and rendering a solution.

We realize you have choices in TPMS providers, and we want your experience with our products, as well as, our service to be second to none.

Please contact me so we can resolve this issue and have you traveling without system issues. My number and email appear below.

Thank you!

Dan Covington
CEO
Truck System Technologies, Inc
(770) 889-9102
dcovington@tsttruck.com
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Old 03-03-2014, 09:42 AM   #845
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Originally Posted by TST Systems View Post
Hello All, .... Please contact me so we can resolve this issue and have you traveling without system issues. My number and email appear below. Thank you! Dan Covington CEO Truck System Technologies, Inc (770) 889-9102 dcovington@tsttruck.com
Thanks Dan! It is nice to know that you are there for us.
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Old 03-03-2014, 05:06 PM   #846
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Originally Posted by TST Systems View Post
Hello All,

I have read the initial post, as well as, all of the replies. The replies identify some very good points to inspect as we do have some clients that will install the Flow Through Sensors on a rubber valve stem. In some instances, the sensor is whipping around and bounding off of the rim causing damage to the sensor.

I am certain there is an explanation, and we invite you to please contact us so that we may get to the bottom of this issue for you.

We apologize for the inconvenience, and please know that we are firmly committed to seeing this issue through and rendering a solution.

We realize you have choices in TPMS providers, and we want your experience with our products, as well as, our service to be second to none.


Please contact me so we can resolve this issue and have you traveling without system issues. My number and email appear below.

Thank you!

Dan Covington
CEO
Truck System Technologies, Inc
(770) 889-9102
dcovington@tsttruck.com

Thanks for all your responses.

Tedgard01,

I also have the rubber grommets with the metal valve stems.

Dunner,

This is the first time to change batteries. Have never touched the screws on them.

Dan,

Thanks for monitoring the posts and look forward to discussing the issue.

Thanks again.
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Old 03-03-2014, 10:54 PM   #847
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Quote:
Originally Posted by TST Systems View Post
Hello All,

I have read the initial post, as well as, all of the replies. The replies identify some very good points to inspect as we do have some clients that will install the Flow Through Sensors on a rubber valve stem. In some instances, the sensor is whipping around and bounding off of the rim causing damage to the sensor.

I am certain there is an explanation, and we invite you to please contact us so that we may get to the bottom of this issue for you.

We apologize for the inconvenience, and please know that we are firmly committed to seeing this issue through and rendering a solution.

We realize you have choices in TPMS providers, and we want your experience with our products, as well as, our service to be second to none.

Please contact me so we can resolve this issue and have you traveling without system issues. My number and email appear below.

Thank you!

Dan Covington
CEO
Truck System Technologies, Inc
(770) 889-9102
dcovington@tsttruck.com
Now that's service!
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Old 03-05-2014, 03:09 PM   #848
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yep, Dan has GREAT service. I finally got around to calling them about my cracked covers and they are sending me 10 new covers for my system and throwing in a half dozen new o-rings as well. This is really a great company and has fantastic customer service. I would recommend them to everyone and they have a great product as well.
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Old 03-05-2014, 04:46 PM   #849
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What has the company said about what may be causing the covers to crack?
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Old 03-05-2014, 11:24 PM   #850
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What has the company said about what may be causing the covers to crack?
See Dan's (TST CEO) response a few posts above.
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Old 03-06-2014, 07:33 AM   #851
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See Dan's (TST CEO) response a few posts above.
Myself and I'm sure others will be interested in what they found out.
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Old 03-06-2014, 07:58 PM   #852
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They are not taper fit screws, so they shouldn't push the meat of the cover off.
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Old 03-07-2014, 06:09 AM   #853
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yep, Dan has GREAT service. I finally got around to calling them about my cracked covers and they are sending me 10 new covers for my system and throwing in a half dozen new o-rings as well. This is really a great company and has fantastic customer service. I would recommend them to everyone and they have a great product as well.
I ordered my set of ten yesterday. After discussing customer service expectations and extending the warranty to three years, and reading the comments here, these will be good protection for my new tires.

Dave
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Old 03-07-2014, 11:44 AM   #854
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I have not seen any posts about the sensor body cracking. All of my sensors have cracks. TST is replacing the one with the crack at the screw hole so I can not complain too much. I also notice that the time for the system to report tire pressure after changing the batteries is like 20 minutes. It used to be about 5 minutes.

Well, when I first changed the batteries all 5 sensors reported tire pressure. I then turned the system off and a few minutes later turned it back on to check it and now only one sensor is reporting after 1 hour. I give up.
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