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Old 09-22-2016, 03:44 PM   #1149
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I have had only 1 battery in 12 fail in 3 years, and the o-rings are cheap at a hardware store.
I can't judge their customer service cuz I have never had a problem.
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Old 09-22-2016, 09:47 PM   #1150
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Are we talking about the small oring that the stem seats against?
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Old 09-22-2016, 10:51 PM   #1151
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Are we talking about the small oring that the stem seats against?
It is the oring that self-destructs when you take the 507 apart to replace the battery. Not the seal that seats against the stem.
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Old 09-23-2016, 12:08 AM   #1152
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Something has changed at TST. I called to get more rubber seals because it is time to change the batteries on our four 507 sensors. They are not free or sold separately anymore. The new price is over $12 with shipping for six assemblies when all I wanted was four rubber seals.
I got a real different feeling for this company. I will wait to change batteries.
I can not get a hold of anyone at TST and no return call. Are you still available for phone sales and service?
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Old 09-23-2016, 12:41 AM   #1153
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I bought the TST 510 system many moons ago. I had so many problems with the sensors that I just quit using it. I tried everything, and I'm very hands on with maintaining my coach. Sometimes I could back out the valve in the stem, but then I found that once the sensor would work, it was actually causing a leak! I found the support tried to be helpful, but I never could get the system as a whole working well enough to actually use it. So when the batteries started dying, I was told I could send them in for $20, and they would rebuild them and send them back. Well I couldn't justify another $120, just to have the same problems. And all new sensors were more than a whole new system. Makes ya wonder now don't it?


So now all the batteries are long since dead. So curiosity got the best of me, and I took one apart. Now I've been an engineer for 37 years, and I must say, these things are not well made, especially for what they cost. It didn't take long to discover why I had so much trouble with them. A couple of cheesy springs and some kind of silicon mess. So I just chalked it up to a lesson learned.


I've went with the crossfire system, and I love it. Aside from the pressure equalizing which I think is kind of a gimmick, I like the fact that at a glance I know the status of both tires, and adding air is a breeze. I've gotten in the habit of checking them every time we are ready to go, and I'm convinced we are far better off. For the fronts, I just use an old fashioned tire gage.


I've thought about looking at a different system, but the other one I looked at looked like the same technology, so I had to pass. For me, what I have now is much better. I do have a perfectly fine TSR 510 receiver for sale if anyone is interested, along with 5 dead sensors you could send in and have rebuilt. Would let it go cheap!
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Old 09-23-2016, 07:13 AM   #1154
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Mike Benson is no longer at TST. Dan Covington (sp) the president used to follow this forum and was quick to respond. TST did NOT respond to my post twice that's when I found Mike was no longer the VP? Yes, things have changed. I needed a new sensor, blown off with steer tire blowout, I had two purchase two as their now sold in pairs. I'm just guessing but sounds and feels like new owners or management. Shame they were one fine company and I never had issues with their product that wasn't handled professionally.
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Old 09-23-2016, 08:56 AM   #1155
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TST Service

Yes I have to agree with others. When I was looking for a system several years ago the message was clear....TST, so I went with the recommendations. Like a few others i also had a couple of tech hiccups with a sensor but all the issues were dealt with extremely fast and Mike Benson provided outstanding service.

I had a bum monitor in the first year so I was a little concerned when the slide on/off switch stopped working in February just 3 months past my 2 year warranty expiration. I emailed Mike and finally found out he was no longer with TST. So I copy n pasted the same message to Dan. That one was never answered. I posted here and didn't get a bite from TST so in July I phoned them. I was put on to a second tier service rep to deal with the problem. She explained that Mike was no longer with them, Dan had been dealing with an issue and that they had just moved into a new facility.


She offered to sell me a new monitor at a discounted price however I told her my concern was that this would be the third monitor in 2.5 years. She then said let me call you back and see if I can do something else for you. At that point I was encouraged....

That was the last time I ever heard from her or TST.

So I guess it's now off to look for a new alternative to a TPMS.



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Old 09-23-2016, 09:40 AM   #1156
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I replaced my faulty TST system in late 2009 with a Tire Traker system. The sensors are smaller and lighter than most. I have had one failed sensor, and am very happy with the TT system.
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Old 09-23-2016, 01:49 PM   #1157
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I can not get a hold of anyone at TST and no return call. Are you still available for phone sales and service?
Please know that every system sold comes with a full set of replacement O rings and gaskets.

We are simply trying to direct customers to use the components that come with their kits.

Please feel free to give us a call at 770 889-9102.

Thank you,

Dan Covington
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Old 09-23-2016, 01:51 PM   #1158
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Dan:
Doe your system integrate with SilverLeaf's Glass Dash, like Pressure Pro?
Thanks
We are now SilverLeaf compatible.

Thank you!

Dan Covington
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Old 09-23-2016, 05:42 PM   #1159
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Please know that every system sold comes with a full set of replacement O rings and gaskets.

We are simply trying to direct customers to use the components that come with their kits.

Please feel free to give us a call at 770 889-9102.

Thank you,

Dan Covington
TST
Owner
I used all of the O rings that came with the kit. Why can't I just buy O rings from you without paying for other parts?
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Old 09-23-2016, 06:45 PM   #1160
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I used all of the O rings that came with the kit. Why can't I just buy O rings from you without paying for other parts?

They are cheap at a hardware store.
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Old 09-23-2016, 11:11 PM   #1161
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I have the TM-510 system with 10 sensors. I always tow my dinghy when travelling but a few weeks ago I took the motor home to Camping World, without the dinghy, to get a new awning. I didn't check the procedure to stop the monitoring on the dinghy. I found it very strange that I was still getting pressure readings on the dinghy tires when I was 60 miles away from home where the dinghy was parked in the garage. Was it repeating the last good readings or is something wrong here?

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Old 09-24-2016, 05:30 AM   #1162
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And the other side of the coin. I had a bad sensor. Sent it in a couple months ago. And they sent me a new sensor and a new monitor that I didn't need. No charge . They were very easy to deal with. I went through techno RV who I bought the system through. Techno RV has great customer service. When I called techno about my problems they gave me the name and a number of somebody at TST. She was extremely helpful.
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