Originally Posted by Roger G
Buy service, not just the product. A good dealer/ service department can make the worst situation better and a bad dealer can make a great MH a pain. Even if you are not buying from a dealer, check for authorized dealers in your area. I bought a used fleetwood but live in a world of Tiffin, Holiday Ramblers, and Winnebago. I purchased from a dealer and they have been great but if I need anything Fleetwood specific, I have to wait for them to order it since they are not a Fleetwood dealer. It took 4 weeks to find the dome cover for the outside light above the door, seems my light was only installed during assembly on every other thursday in odd months when it rained
. I ended up putting an entire new light above the door.
The new Fleetwood does not require that you order through their dealer network. You can call with your Fleetwood FIN number and they can tell you exactly the part number, price and delivery status of the item needed.
This is not an attempt to hijack this thread, just to give some information to anyone who has a Fleetwood MH or is considering a Fleetwood.
Fleetwood's American Coach has their own separate customer service which is superb. Also both Freightliner and Spartan get good grades on most forums for their customer service. I can only speak for Spartan and American Coach ....but they treat me (98 American Eagle) like I just bought a 2011 $500K coach on the occasions where I need p/n's or ordered spares.
So I agree, service + product design & reliability = true quality of a product.
1998 American Eagle 40EVS