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Old 07-17-2010, 03:29 PM   #1
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2009 New Grand Star

We purchased a 2009 Grand Star in May, 2010. The unit sat on the dealer lot for about a year or so and had 500 miles on it when purchased. We took it to Yellowstone from Detroit, MI and drove about 4,500 miles. We experienced the following issues:

Power steering hose disconnected from connection to pump, causing all fluid to drain. Needed roadside assistance and resulted in 36 hour delay to trip

Electrical systems: Cruise control works only intermittently. Numerous electrical issues (instrument panel lights go out, parking brake alarm sounds off even when brake is not on, automatic visor won't retract, windshield wipers don't work at times, etc)

Hood release pull cable would not release hood

Traveling uphill, transmission revs and shudders, even at about 2,400 RPM when in 3rd and 4th gear

Are mechanical and coach issues like this common in the first 5,000 miles? We previously had a Damon Challenger we purchased with about 5,000 miles on it and didn't experience too many issues with that vehicle. Our dealer said a lot of manufacturer defects are uncovered in the first 5,000 miles or so. This seems odd.....why would there be so many defects on a new unit?

Thanks.
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Old 07-17-2010, 05:08 PM   #2
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While its true that some issues generally reveal themselves in the first couple of shakedown trips, the transmission revving and shuddering does not sound like a problem i would expect, G
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Old 07-17-2010, 08:39 PM   #3
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Sounds like Spartan didn't do a very good job with your coach.

For the hood release, on my Ventana, I have to pull the release, then pull on the hood on both sides (won't completely open), then go back and pull the release again. Then the hood will open.
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Old 07-18-2010, 09:26 AM   #4
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The Grand Star is gas chassis, so Spartan is not involved with the chassis problems..

Those sound like unusually severe problems for the shakedown cruise, but motorhomes are incredibly complex and that one sat around a long time on the lot.
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Old 07-18-2010, 03:49 PM   #5
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Oops! My bad. Still a bad chassis.
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Old 07-18-2010, 04:20 PM   #6
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Welcome Angelo/MARY to irv2.
Congrats on your new coach. Would like to know what chassis you have Ford or Freightliner.
Have you had anyone check your transmission fluid levels and rear end axle. I understand dealer should have done this but will still ask.
If you have jacks for leveling if one is not fully retracted could put out jack alarm.
Cruise control maybe hit of resume button needs further discussion.
Electrical problem has anyone checked the chassis battery cable connections for being loose on battery terminal. If it is could disrupt your CC. You should check chassis & house batteries and also ground cables to the frame of chassis, batteries, Gen, converter # 6 bare ground, step ground to frame.
Hood release has always been a problem, to much slack in release cable. I reach under my hood opening to release.
Yes dealer should have checked all this.
My new coach had loose battery ground cable sat on dealer lot for 8 months, had leaky jack, fridge wouldn't work, sliding doors off track and they were trying to sell it this way.
You can come and join us down in the NEWMAR Forum plenty of help to get your coach in tip top working order.
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