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Old 06-26-2011, 11:39 PM   #1
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2011 Monaco Diplomat Leveling and Slideout Problems

Recently purchased Monaco Diplomat. Purchased new. Have burned out the Lippert system motor that controls the leveling system and front slideouts. This has now happened twice in 10 days. There is frustration over poor customer relations with Stolzfus of West Chester, Monaco Coach and Lippert. Has anyone experienced similar problems with this system. We are new RV'ers and this is no such a great way to start.
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Old 06-27-2011, 09:51 AM   #2
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Can't help with the motor but can suggest that you keep your cool because you "will" experience many frustrations before it's over. MH's are frustrating!
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Old 06-27-2011, 10:48 AM   #3
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I would have thought they would have fixed the pumps by now. We had to replace one on our 08 Camelot. There is much information on this forum. Search for "Lippert Pump".

This is the main one, but there are others:

LCI Hydraulic Pump - Good Experience
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Old 06-27-2011, 08:37 PM   #4
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You have not had problems yet, and if this is your only issue you will be 1 of 100. Some of these new units have over 60 issues on day 1. And that is no bull. Good luck with your issue.
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Old 07-01-2011, 09:44 AM   #5
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Call Rick Burgoyne at Lippert in Goshen, In. Remain calm and give an accurate history of your problems. I would add that some of your problems may be with your dealer.

If possible, schedule an appointment with Lippert in Goshen. There, you will not get buzzworded. Plus the area is a fun visit.
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Old 07-02-2011, 11:06 AM   #6
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We are experiencing the same problem with our Holiday Rambler Admiral bought it in March been camping once. It's been in the shop for 3 weeks and just Thursday they said pump, inspector came out from warranty company. Used 2009 mh bought extended warranty glad we did. Think we should go to Lippert instead of local dealer who has contacted Lippert? This will be third pump the unit has had. We are home not on the road.
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Old 07-04-2011, 11:01 AM   #7
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As an update, last Monday a tech came to our campgrounds in Nashville and installed a new motor, pump and wiring. We processing the troubleshooting with him, he suggested that we operate the jacks manually and give time between operations for the motor to cool down. We now manually put down the front jack, then take a break before putting down the rear jacks. Another break before operating the front slideouts. So far that has been effective. The thinking is that little motor should not be pushed to the limit. Many have said that Lippert is not the best option but it is what Monaco uses for these coaches. There was much finger pointing during this process..ie the dealer points to Monaco and Monaco points to Lippert. ALSO, if you are in the Nashville area, an outstanding RV repair service is Mister RV Service of Portland Tn. Paul Whitehead really knows his stuff.
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