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Old 03-18-2013, 06:18 AM   #1
Join Date: Feb 2013
Posts: 47
ACC Warranty - Invoicing me?

In my searching for a warranty on my new (to me) DSDP I requested quotes from multiple companies including ACC Warranty. Due to information gathered from these forums I decided not to use ACC and went with another company. So here is the surprising part...I just received an "invoice" from ACC with a link and info for how to pay. Now, I could look at it as just a marketing ploy but I don't. I see it as an attempt by this company to get me to pay an invoice for something I never purchased or to purchase something I did not intend to purchase. It isn't a purchase agreement. It is an invoice. You don't get an invoice unless you buy something.

"To view the invoice from ACC Warranty Group for your towing and service plan, or to download and print a PDF copy for your records, please click the link below:

https://accws.freshbooks.com/view/xxxxxxxxxxxxx (link revised)

Please review your mailing address for accuracy as your documents will be mailed this week. Please feel free to contact us with any questions or concerns that you may have at 1-888-299-xxxx "

I then got an email with my new account log in and other info like I had agreed to something. That just seems kind of shady to me in my opinion.

Anyone else have this same experience with ACC? Not looking to rehash some of the other issues already out there with ACC or other companies (cancelling coverage, etc) just wondering about this instance. Thanks!

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Old 03-18-2013, 06:26 AM   #2
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Blind invoicing like that is an old scam. Scammers use it all the time on large companies, sending out thousands of vague invoices for less than $100 each, knowing that most companies won't audit such a small amount and will pay it without questioning it. It sounds to me like you gave ACC enough information to invoice you, so they did, figuring they didn't have anything to lose by trying.

Trucking to support the cats.
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Old 03-18-2013, 09:07 AM   #3
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I will be very interested in following this thread to see the outcome and replies... as I was actually thinking about going with them as one possible choice... that is if I decide to get an ESP. BTW Hambones, not to sidetrack your thread... but if you don't mind sharing... who did you go with and why? Thanks!
Steve & Beth - Milton, New York
2006 Monaco Knight 38 PDQ
Ready Brute Elite-2016 Ram 1500 Quad Cab 4x4
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Old 03-18-2013, 03:34 PM   #4
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No worries - you don't have to buy anything you didn't agree to in writing, and you haven't bought anything if you don't pay for it. Ignore the invoice.

Just another shady business practice from ACC.
Gary Brinck
Former owner of 2004 American Tradition
Home is in the Ocala Nat'l Forest near Ocala, FL
Summers in Black Mountain, NC
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Old 03-18-2013, 05:42 PM   #5
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Copy machine supply companies used to call businesses, and ask whoever they could reach to provide the serial number and model of their copy machine, under the guise of updating their service records. Then send toner and such and of course the bill...
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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Old 03-18-2013, 08:13 PM   #6
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Location: S.E. Arizona
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We had nothing but problems with ACC and would steer clear of them and their shady business practices. Good Sam has been very easy to work with.
2002 Newmar Mountain Aire, Spartan Chasis ISL 370 HP, Toad: 2004 Jeep Grand Cherokee Limited.
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Old 06-05-2014, 05:47 AM   #7
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The Indiana Attorney General is now taking formal action against ACC Warrenty. If you lost money on refunds or unsettled claims call the IN. AG office: Mark Snodgrass @ 317-234-6784
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Old 09-04-2014, 05:08 PM   #8
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ACC Warranty Customers - Call Indiana Attorney General ASAP

To All Disgruntled/Dissatisfied ACC Warranty Customers:
On 9/2/2014, I called Mark Snodgrass at the Indiana Attorney General's office regarding our ability to be part of their case against ACC Warranty. Per Mr. Snodgrass, they filed the lawsuit against ACC Warranty 1.5-2 weeks ago.

However, due to so many people contacting the Indiana Attorney General's office since they filed the suit, Mr. Snodgrass said they will be amending the lawsuit to incorporate more people's claims. Therefore, you need to call Mr. Snodgrass, 317-234-6784, ASAP if you want to be part of this lawsuit.

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