Acknowledging good Customer service

[bruce91]

I've been loading, checking and doing all things to our new to us 2009 Thor Magellan. I'm on the last few things that need attention so this morning i go to the MH at the storage facility (actually im there every day) to look at a shade that was missing a bottom end cap. Looked on the bottom of the shade rail and there it was "Specialty Window Coverings" with the address and phone number. I give them a call and am quickly connected to a parts person. We identify what i need when i realize i left my wallet home so i said id have to call you back. Their reply was dont worry well just ship it to you its only a small part.

Now thats GREAT customer service.

[SarahW]

It's nice to hear a positive experience!

[computerguy]

Really nice to hear about good customer service.
I had an excellent experience with REV/Fleetwood service center and their customer service also.

[ moderator edit ]