Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 09-22-2016, 04:15 PM   #1
Senior Member
bruce91's Avatar

Ford Super Duty Owner
Join Date: Jul 2012
Location: Port Orange, Fl
Posts: 126
Acknowledging good Customer service

I've been loading, checking and doing all things to our new to us 2009 Thor Magellan. I'm on the last few things that need attention so this morning i go to the MH at the storage facility (actually im there every day) to look at a shade that was missing a bottom end cap. Looked on the bottom of the shade rail and there it was "Specialty Window Coverings" with the address and phone number. I give them a call and am quickly connected to a parts person. We identify what i need when i realize i left my wallet home so i said id have to call you back. Their reply was dont worry well just ship it to you its only a small part.

Now thats GREAT customer service.

Bruce & June Hotaling, 2 Cockers, Maggie & Sadie
2009 Thor Magellan 36R 37' F53 w/5 star tune
2012 Ford Fusion hybrid & 2010 Ford Ranger Toads
bruce91 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 09-22-2016, 11:55 PM   #2
Moderator Emeritus
SarahW's Avatar

Fleetwood Owners Club
Ford Super Duty Owner
Join Date: Oct 2011
Location: In a lawnchair
Posts: 11,201
It's nice to hear a positive experience!

Sarah (RVM69), Hubby, and Harry the RVin' Dog
.......2012 Fleetwood Bounder 33C | 2012 Jeep Wrangler

SarahW is offline   Reply With Quote
Old 09-23-2016, 06:33 AM   #3
Senior Member
computerguy's Avatar
Newmar Owners Club
Solo Rvers Club
Ford Super Duty Owner
Join Date: Jul 2010
Location: Tampa, FL
Posts: 761
Really nice to hear about good customer service.
I had an excellent experience with REV/Fleetwood service center and their customer service also.

[ moderator edit ]
'16 Bounder 35K - 5 Star Tune - Roadmaster RSSA
'16 Ford Focus - Blue Ox Avail towbar and baseplate - RViBrake2
computerguy is offline   Reply With Quote

led, service

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer service. Good stuff Hogbus Fleetwood Products Owner's Forum 15 08-17-2015 01:43 PM
Acknowledging Help Peterd503 iRV2.com General Discussion 6 12-03-2014 10:02 PM
Looking For A TT With a Good Reputation and Customer Service Stan827 Travel Trailer Discussion 41 10-13-2014 01:32 PM
ShadePro proves good customer service is alive and well... MandG-Fun iRV2.com General Discussion 2 09-27-2014 07:23 PM
Having regrets dealing with Boat N RV...service customer service vanbuskirk Class A Motorhome Discussions 10 01-01-2014 12:46 AM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:46 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.