Very good comments. We should realize that every road service (except maybe AAA) contracts with local providers but their arrangements, and influence, with these providers varies. I'm a CoachNet customer and my one experience with them was outstanding.
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Originally Posted by ImagesByHawk
Regardless of the insurance provider you choose the bottom line is who they contract with locally to where you are at in times of distress. If there isn't a reliable wrecker, tire or other service provider where you are...its going to take longer for them to get one to you and sometimes they have no control over the quality of the services/equipment provided.
Who shows up to provide you aid also depends on the financial arrangement the insurance company has with the contractor...some contractors won't do business with certain insurance companies because they take to long to pay the claim or won't agree to pay their going rate which leaves you stranded or having to pay the difference between what the insurer will pay and you having to deal with getting money back from your insurer to cover out of pocket costs.
All that said, I prefer to work with an roadside assistant provider who primarily specializes deals with larger vehicles, who have developed a network of subcontractors who have the resources to handle them. We use Coachnet for that very reason.
As we learned getting upset with the insurance company because you had to wait stranded along the road somewhere isn't necessarily their fault. They are as dependent on subcontractors to provide the assistance as you are on your insurance company to get the assistance to you.
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George Schweikle Lexington, KY
2005 Safari (Monaco)Trek 28RB2, Workhorse W20, 8.1, Allison 1000 5 spd, UltraPower engine & tranny, Track bars & sway bars, KONI FSD, FMCA 190830, Safari Int'l. chapter. 1999 Safari Trek 2830, 1995 Safari Trek 2430, 1983 Winnebago Chieftain, 1976 Midas Mini
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