Originally Posted by ransil
Why would you be paying storage fees if they are the holdup?
Totally agree, they have no grounds for charging "storage fees" if they are the holdup in getting the repairs done.
The Washington State Attorney Generals Office is VERY receptive toward cases like this. Hopefully you have an estimate of repair from the shop, and have documented any and all correspondence with the shop.
Put it all in either a spreadsheet form, or a narrative form and contact the State AG immediately! They will take your information, and contact the shop to give them an opportunity to state THEIR side of the story (as they should), but given that it has been FOURTEEN MONTHS, and the repair is still not complete, I don't think they have leg to stand on. Good luck in your case!