The Brustor window awnings on our Patriot Thunder
are a wonderful amenity.
Running our monthly maintenance check in the driveway in front of its storage bay, the afternoon sun started pouring into the driver's side windows, and I motored down the long awning on our full-wall slideout.
Well, there was a <clunk> and the roller was suddenly resting on the arm assembly.
'Turns out, the non-motorized end of the roller is held up by a plastic retainer assembly. We all know that rubber and plastic parts weaken with time; this is the heaviest-loaded of all the awnings, at about ten feet in length, and was the first to go at seven years' age.
I fashioned epoxy putty around the re-assembled pieces, then shaped the repair and drilled the safety pin hole after hardening. It seems the new fixture is several times the strength of the original. But, eventually, I'd like to replace the part and have spares for the other awnings (now added to our monthly safety check).
Here's the problem: Brustor doesn't seem to be in the customer service business. I went to their site -- they make a disparate assortment of products -- and sent an email. It bounced.
Does anyone have a viable parts and information source for the Burstors?
is a link to images of the failure, my repair.
- Extend all awnings
- Check, clean canopies
- Remove cover screw at non-motor end, check retainer for fatigue failure
- Dab silicone on screw hole, replace cover screw
- Check remaining cover screw for tightness
- Retract awning
- Check for security