Brustor Awnings Safety, Parts

[RVNeophytes2]

The Brustor window awnings on our Patriot Thunder are a wonderful amenity.

Running our monthly maintenance check in the driveway in front of its storage bay, the afternoon sun started pouring into the driver's side windows, and I motored down the long awning on our full-wall slideout.

Well, there was a <clunk> and the roller was suddenly resting on the arm assembly.

'Turns out, the non-motorized end of the roller is held up by a plastic retainer assembly. We all know that rubber and plastic parts weaken with time; this is the heaviest-loaded of all the awnings, at about ten feet in length, and was the first to go at seven years' age.

I fashioned epoxy putty around the re-assembled pieces, then shaped the repair and drilled the safety pin hole after hardening. It seems the new fixture is several times the strength of the original. But, eventually, I'd like to replace the part and have spares for the other awnings (now added to our monthly safety check).

Here's the problem: Brustor doesn't seem to be in the customer service business. I went to their site -- they make a disparate assortment of products -- and sent an email. It bounced.

Does anyone have a viable parts and information source for the Burstors?

Here is a link to images of the failure, my repair.


Awning Checks

1. Extend all awnings
2. Check, clean canopies
3. Remove cover screw at non-motor end, check retainer for fatigue failure
4. Dab silicone on screw hole, replace cover screw
5. Check remaining cover screw for tightness
6. Retract awning
7. Check for security

[RVNeophytes2]

Originally Posted by RVNeophytes2

I fashioned epoxy putty around the re-assembled pieces, then shaped the repair and drilled the safety pin hole after hardening. It seems the new fixture is several times the strength of the original. But, eventually, I'd like to replace the part and have spares for the other awnings (now added to our monthly safety check).

The epoxy ultimately failed after several trips, and I discovered that a standard floor flange from the home store plumbing department lines up perfectly with the end-cap holes. Drilling out a brass plug to the diameter of the capstan works well for those with basic shop-skills. For longer awnings, this is a safety mod that prevents failure of the under-engineered plastic saddle installed by Brustor. While the plastic is suitable for short awnings, it is not appropriate for larger applications.

[manninkj]

I found out " Brustor " is the same exact product as Girard !! You can get all your replacement parts on line through Girardawnings.com ...... way cool They now make this plastic part that breaks /- Is Now Metal ! ! I ordered extra' s for my other awnings