We often hear when things go wrong but want to give Camping World of Columbia, MO a 2 thumbs-up!! We bought a Magellan GPS from them in Sept. We had continuing problems with the unit. The unit kept shutting down and we were unable to reprogram it or get it to navigate. Camping World was really good to work with us. Camping World did not have that unit in stock and we had to leave for our trip before they could get one in on order. They upgraded to the next step up unit for us at the same price!!