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Old 02-08-2015, 02:05 PM   #1
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Carefree Awning ratcheting during retraction

Hello,

I know this topic has been covered before, but can't find it using the search function.

When retracting the main awning it gets to a point where it slips or ratchets. I have the motor side cover off, if I apply pressure I can get it to work. I'm about to take off the left cover to see if the problem is there. This has always worked fine until I brought it in to have a slide awning replaced (not the main awning). When I picked it up from service the first time I retracted the main awning the problem started. Wondering if they did something to the main awning?

Any ideas what the problem is? I saw someone in another forum mentioned a tension spring? The metal gears look fine and nothing appears to be "bent".

Thanks!
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Old 02-08-2015, 03:13 PM   #2
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Everything looks fine on the left side.

Anyone have any ideas? I'm going to have to put the cover back on and see if I get it closed. I can't see what the problem is.
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Old 02-08-2015, 06:15 PM   #3
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Carefree Awning ratcheting during retraction

Anyone ?
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Old 02-08-2015, 06:48 PM   #4
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Clean and lubricate the arms and tracks. If that doesn't work, you'll probably need a new motor. Good luck.
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Old 02-08-2015, 07:41 PM   #5
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I would look to see if it has a shear pin or a set screw that's came loose.
It sounds like the motor is still running and you said the gears look good.
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Old 02-08-2015, 08:28 PM   #6
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Yes, motor runs and gears look good. The awning seems to be 'slipping' when it rolls. If I vigorously roll it be hand while someone holds the switch on I am able to roll it back up. Somewhere I saw something about a torsion spring? Can't see anything obvious bent, broken or missing....
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Old 02-08-2015, 08:45 PM   #7
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The spring(s) are inside of the awning roll tube - 1 or 2 depending on the length of the awning

Sounds like possibly the spring (or one of them) has either broke or slipped and de-tensioned itself

There is normally 6-10 turns of tension on the springs when the awning is completely rolled up - Depends on the model of the awning - Carefree literature should be a resource for this info

Hope this helps
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Old 02-09-2015, 08:01 PM   #8
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If the springs are broke you wont hear them slip they just wont assist with the rewind. Does the sound you are hearing come from the motor end(right facing camper) or the spring end(Left) If its the right end have someone push the button with the motor out of the tube and try to make it slip and you should see what is slipping. If its on the left side it is the spring that is bad . Be careful removing it. you may wont to go to youtube and watch videos on replacing springs on awnings.
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Old 02-09-2015, 10:51 PM   #9
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Hey all, I'm working on that now. My awning came out on the freeway all by it's self twice! Called carefree and finally discovered the end cap on the right side is worn. Carefree has a different motor and end cap assembly now for replacement. I made a wedge for mine between the end cap and the shaft and it is working so far.Mine does not have a torsion spring.
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Old 02-14-2015, 02:52 PM   #10
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Quote:
Originally Posted by stinespool View Post
Hey all, I'm working on that now. My awning came out on the freeway all by it's self twice! Called carefree and finally discovered the end cap on the right side is worn. Carefree has a different motor and end cap assembly now for replacement. I made a wedge for mine between the end cap and the shaft and it is working so far.Mine does not have a torsion spring.
This was a long standing problem with powered Carefree awnings made prior to about 2009. The drive shaft gradually makes the hole in the awning end too big for the shaft to get a bite and move the awning. The motor runs but the awning will not move. Carefree is a PITA when it comes to parts. Only need the end cap but they won't send a cap, only a complete assembly. One thing they won't tell you is that the other end cap is identical, so you can swap ends...until that one fails.
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