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Old 05-11-2012, 07:05 PM   #29
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In post #^ I was taking about a no start condition at the Good Sam rally in Phoenix. Well, it happened again today. Called FMCA towing (Coach Net). Truck we here in less than an hour. They had called around and McCoy FL in Portland OR could get it right in. Turned out they "misspoke" and couldn't work on it for a week and no way to have power to keep the refer and freezer going. I called Coach Net and they authorized another 16 miles of towing to get it to where I really wanted to go anyway. Very happy with the service. The bill was almost $700 and I just signed on the dotted line.
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Old 05-11-2012, 07:18 PM   #30
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Had Coach Net on my ClassA but never used. Made a decison couple weeks ago befor leaving for PA to sign up on my two year old rig. Reasonable price just in case.
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Old 05-12-2012, 01:35 PM   #31
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Bought Coach Net just before our annual Florida trip and our motorhome would not start in the service bay at a local RV dealer who was doing doing some general maintenance before we left. We had to have it towed to Cummins and they paid 100% and I would agree on the courtesy and professionalism of their staff.
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Old 05-12-2012, 02:32 PM   #32
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My wife broke down in a very bad part of town with her Jaguar 110 miles from home. We had both AAA and Coachnet. She called AAA and they wanted to tow her to a local garage a mile away still in a bad part of town. She asked to be towed to a Jaguar dealer and they said no. She told them it was a bad part of town and she was 110 miles from home but they didn't care.

She called me crying and I told her to call Coachnet. She did. When they asked if she was safe and she said no they called the police to come check on her and wait with her until the tow truck showed up and then asked her where she wanted to be towed to. She jokingly said home and they towed her 109 miles to our local garage and then brought her home.

Doesn't get much better than that.
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Old 05-13-2012, 06:34 PM   #33
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I have used Coach-Net 3 times since March of 2010.
1. Flat tire on Coach=Excellent Service.
2. Hole in radiator=Excellent Service
3. Flat tire on Toad=Excellent Service.

I dropped AAA and kept only Coach-Net./
Very professional organization and well worth the price.
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Old 05-14-2012, 04:25 AM   #34
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I signed up with Coach-Net based on a friend's recommendation. The very next day on my way to have the coach serviced the master cyclinder headed south and I found myself totally void a brakes. I called them with a "you won't believe this" request for a tow to the dealer. They acted like I had been a member forever and sent the most professional tow service you could imagine.

A year earlier I was with AAA and the only time I needed them they sent a tow truck that would have struggled with towing a Prius much less a 36" motorhome towing a boat. I dropped AAA upon renewal and I will be with Coach-Net for as long as I have a roadside service.
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Old 05-14-2012, 06:38 AM   #35
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What a lot of people don't realize, or maybe forget to mention is that Coachnet also has 24x7 tech support. They are RVDA certified and master certified RV Technicians. We had Good Sam before, we had a problem with one of our Atwood jacks, so I called Atwood's help number and who answered? Coachnet, turns out they handle Atwoods tech calls. They also have one other very nice and sometimes important service, the Emergency Messenger Service.

Bob

PS to be fair, when we had GS we used them twice. The first thing they asked both times was are we in a safe area.
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Old 06-05-2012, 03:51 PM   #36
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Coach-Net service

Nothing but the best service 3 three times. They have:
1 Walked us thru a flashing warning situation
2 Changed a fuel filter, then hauled us half way thru South Dakota to get qualified techs.
3 Hauled us a third of of way across Montana to get to qualified service.

Whether behind a heavy haul tow, or on a flat bed trailer, this stuff is not cheap but Coach-Net comes thru. The advice and towing never cost out of pocket.
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Old 06-05-2012, 04:43 PM   #37
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Reading these posts makes me so glad this is the service I chose. Just signed up last week.
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Old 06-05-2012, 06:22 PM   #38
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All good reports. Still waiting for my member cards.
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Old 06-05-2012, 07:16 PM   #39
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I don't care what forum you go on Coachnet is always the hands down favorite. You can't go wrong using them.
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Old 06-05-2012, 07:35 PM   #40
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We had a no start condition right at the entry to the Good Sam rally in Phoenix, I called the FMCA # and of course got Coach Net. They referred me to a support person. He said it was dead batteries even though the batteries were only about a month old and I had checked the voltage. Told him I didn't think that was it but all they would do is call for a jump start. I waited over an hour and then cancelled the call and got the on site person to try. They finally got it going an said it was either the starter or starter solenoid or the on frame (Spartan) solenoid. It worked fine for a few more times then did it again in front of my house. This time they did get a wrecker to me and towed it to a FL shop that said they could get right on it. When we got there they claimed they never said that and refused to work on it for a week. Did get Coach Net to authorize a tow to another shop which they really didn't have to do.
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Old 06-05-2012, 09:53 PM   #41
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We have been with Coach-Net since 2000. Used them a few times for our older motorhome and once for our personal car while in Canada. Our experiences mirror those positive experiences above. We recently purchased our current motorhome and th dealer provided one year of Coach-Net Platinum as part of the deal. We couldn't be happier.
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Old 06-06-2012, 11:14 AM   #42
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Just love Coach~Net. They are very efficient in saving us time, while taking great car of us. We will remain members for years to come I am sure!
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