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Old 12-18-2013, 04:45 PM   #1
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Coachnet or Good Sam

Have been debating whether to even touch this subject but I think it is something I need whether I use it or not. They both appear to be about the same quality and offer a lot the same product. Does anyone have any advice pro or con as to why I would one or the other?
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Old 12-18-2013, 04:57 PM   #2
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We have Coach Net, super service in the middle of Nowhere. Also, never have had a piece of junk mail from Coach Net...just say'n.
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Old 12-18-2013, 05:02 PM   #3
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Never sams anything for me anymore have lost faith in aall of tere service's
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Old 12-18-2013, 05:16 PM   #4
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I agree - Coach-Net. I had to use them twice over the last 3 years for toads. They are great to do business with, call back to make sure things went well and later on they follow up with a survey on how the tow company did (for their future reference).
Be aware - these companies are for disabled vehicles. They do not cover accidents. Accidents are covered by your road insurance policy.
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Old 12-18-2013, 05:44 PM   #5
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Both agencies call a local contract tow company (usually the same one no matter who your main service provider is) and often your experience has more to do with the local provider than anything Good Sam/Coachnet does, so any experiences pro and con for one vs. the other is probably going to vary all over the place (as they usually do on the Internet.) I will say that the Good Sam spam factor can get to be very annoying. You can turn it all off and that is reasonably effective, but you still end up having to put out little spam 'brushfires' here and there. But Good Sam has a few good services and if you want to use one or more of them then they might be your choice, otherwise it probably doesn't matter much which one you choose, and you might get more personalized service from Coachnet.
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Old 12-18-2013, 05:54 PM   #6
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Don't know about Good Sam's, but I give Coach-Net a big thumb's up . I used them about two weeks ago when an airbag had a major leak and because of the online computer and Allison transmission, I was confined to first gear only. Because of the size of my coach, they provided a low-boy along with the proper permits and escorts for the oversized load.

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Old 12-18-2013, 06:02 PM   #7
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Both KOA and FMCA have deals with Allstate. You may want to check these out.
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Old 12-18-2013, 06:27 PM   #8
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Neither Coachnet won't tow your classic car if disabled, they said I can call Hagerty and get their roadside policy when I inquired...lol.

Have AAA Platinum here in Northeast. Two Class A rig tows in last 3 yrs. Some ppl have posted no coverage in certain areas, maybe Alaska...not sure, but I only travel in NE and no problems. Cover all daily drivers, all my classic cars and RV...and trailers...also over 200 mile tow if needed.
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Old 12-18-2013, 06:37 PM   #9
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We had a lockout and a loss of power on our toad last year and Coachnet was great. We figured out the car problem on our own after calling them but they were able to cancel the serviceman and they were very good about it. We only waited 45 min when we locked ourselves out one time.
We are very pleased and renewed with Coachnet!
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Old 12-18-2013, 08:08 PM   #10
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Quote:
Originally Posted by smiller View Post
Both agencies call a local contract tow company (usually the same one no matter who your main service provider is) and often your experience has more to do with the local provider than anything Good Sam/Coachnet does, so any experiences pro and con for one vs. the other is probably going to vary all over the place (as they usually do on the Internet.) I will say that the Good Sam spam factor can get to be very annoying. You can turn it all off and that is reasonably effective, but you still end up having to put out little spam 'brushfires' here and there. But Good Sam has a few good services and if you want to use one or more of them then they might be your choice, otherwise it probably doesn't matter much which one you choose, and you might get more personalized service from Coachnet.
I completely agree, except for the spam comment. We do not receive anything from Good Sam, not email or snail mail, not even a dues notice, we're life members. The only thing we've received from Affinity Group this year are sale flyers from Camping World.
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Old 12-19-2013, 04:20 AM   #11
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Thank you all for your input. I had read about Allstate being a big player in ERS but it still looks like I can't go wrong with either Coachnet or GS as they all seem to use the same vendors. I just don't want to have an issue where the MH needs towed or loaded on a lo-boy. That gets expensive fast!
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Old 12-19-2013, 06:06 AM   #12
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ChazA, We have Coach-Net and used it in Alaska to tow our MH. Coach-Net also located, what has proven to be, an excellent repair facility while in Homer, Ak with a failed fuel pump on a Cat diesel. They located a reputable repair facility which we were in no position to be able to resource our selves. I would not travel without a roadside assistance provider and have had excellent support using Coach-Net.

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Old 12-19-2013, 06:28 AM   #13
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ChazA, We have Coach-Net and used it in Alaska to tow our MH. Coach-Net also located, what has proven to be, an excellent repair facility while in Homer, Ak with a failed fuel pump on a Cat diesel. They located a reputable repair facility which we were in no position to be able to resource our selves. I would not travel without a roadside assistance provider and have had excellent support using Coach-Net. Safe Travels and THE JOY IS IN THE RIDE
Your comment is the reason I am going to get a plan. I can understand why a standard roadside service would not cover a classic vehicle, such as what Chaza mentions, as the parts are very dated, sometimes hard to come by and expensive when they are found, although my MH is getting old enough to fall in that category soon! Lol!
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Old 12-19-2013, 06:39 AM   #14
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I have had very good experience with Good Sam, In 18 months it has paid for itself. Definitely recommend.
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