Cummins Takes Highest Award in Segment in J.D. Power and Associates Heavy-Duty Truck Engine/Transmission Customer Satisfaction Study
COLUMBUS, Ind., (Oct. 16, 2007) - Cummins Inc. (NYSE:CMI) announced that it has earned a prestigious award for customer satisfaction in the J.D. Power and Associates 2007 Heavy-Duty Truck Engine/Transmission Customer Satisfaction StudySM. Cummins received the award for highest customer satisfaction with heavy-duty diesel engines in the "vocational" segment. The Cummins ISX and ISM make up almost all of the Cummins engine models in this segment.
Cummins led the ranking on three engine factors affecting customer satisfaction, leading the vocational segment on performance, cost of ownership and warranty.