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Old 07-16-2016, 08:50 AM   #1
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Dealer Charge Fee For PDI On Used Coach

We are in initial negotiations with Poulsbo RV, in Kent, WA, to purchase a used motorhome. We are still a little apart on trade values, etc. but what I thought I noticed was a $2400 fee, added to the sales, for PDI prep and inspection. Is this common with a used coach? I don't think I've ever paid a fee for the several towed trailers I've owned, but maybe this is a motorhome deal. Any Thoughts?
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Old 07-16-2016, 08:52 AM   #2
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My thought would be to negotiate that fee out of the deal.
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Old 07-16-2016, 09:30 AM   #3
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$2400 is excessive. Some will charge it, some will provide a guarantee with it, but no one should charge that much.

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Old 07-16-2016, 09:34 AM   #4
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To me, it is just another sales technique. Negotiate an "out the door" price, so addons like this dont matter.
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Old 07-16-2016, 09:42 AM   #5
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No, not "normal".

If the coach hasn't been thoroughly checked and tested prior to being offered for sale, how could they possibly know what to charge for it? Or do they charge the same for a cream puff vs. a total run down dog?

If they tell you that fee is "normal" there, ask them what warranties will be offered after the sale (in case they "miss" something)? Who pays to repair/replace anything found defective during the PDI (like a sidewall delam for instance)?

Fee's like that make me nervous. Don't like being played as a sucker. If you're still interested in the coach, I'd get anything they say on paper, and signed by a company principle or manager to keep B.S. to a minimum. Agreements between you and the salesman easily voided by a salesman that no longer works there.....
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Old 07-16-2016, 09:43 AM   #6
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Sounds like a scam

I would bet that all the dealer might do for that $2400 is hire some kid to wash the MH and maybe check the oil - I'd find another dealer.
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Old 07-16-2016, 09:48 AM   #7
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Only place I've seen that charges a pdi fee is PPL. And then only if you request it. At that, it's around $600 and no guarantees or fixing, if I remember correctly. Just my two cents.
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Old 07-16-2016, 09:53 AM   #8
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Absolutely NOT! They were hoping you wouldn't notice that! They're just trying to get as much as you will let them get! Tell them that's a "deal-breaker" and they can either take it out or you're walking!
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Old 07-16-2016, 11:44 AM   #9
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Just another way to get another $2400 out of the deal, on their end. You need to concentrate on the bottom line. When all is said and done, are you good with the size of the check you'll need to write?

If it were me, I'd negotiate until I was satisfied there was no more blood in that turnip and then tell them, "I'll take it, as soon as you remove that $2400".
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Old 07-16-2016, 12:10 PM   #10
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Thanks for the info... This is our first motorhome, after 30 yrs with trailers. Just didn't know if this was common on not for motorhomes. There are some items that will need attention before we will accept it, but I just don't see $2400 as realistic.
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Old 07-16-2016, 12:21 PM   #11
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We saw the PDI on our contract too. However, I was fortunate enough to negotiate an out the door price so even though it's in there, I don't feel too bad. Furthermore, I will be using that clause before I take delivery to ask about every thing they inspected to make sure it is ALL working. Ours is a used model and they charged $995. Even though a novice to RV, I know car dealers typically add that in there. That said, that dealer fee has become pretty standard practice in the car industry. I've seen as low as $99 up to $995 and they say it is non-negotiable. It may be for that particular dealer, but you can go somewhere else, or use that to get yourself a lower price.
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Old 07-16-2016, 12:37 PM   #12
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Just remember that until you write the check, you are in charge of the deal. If you do not get what you want or think is fair, walk away from it and go to another deal. Do not get wrapped up into the "Emotional Want" of the unit until after the deal. It makes it easier to negotiate what you want and easier to walk away if you don't. I guarantee you that there is another used coach that can replace this one if you need it. Once you write the check, you also sign the control over to the dealer.

edit: The PDI has always been the dealers obligation to perform and the buyers right to be satisfied. I have never had a charge for that added on after the deal. Even when buying a car, especially in big dealerships, I start for the door when they bring up those after deal charges. They either stop me and drop them or I keep going out the door.
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Old 07-16-2016, 01:08 PM   #13
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Living here in the PNW I do know Poulsbo does not have the best reputation.
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Old 07-16-2016, 01:20 PM   #14
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Quote:
Originally Posted by Crasher View Post
Just remember that until you write the check, you are in charge of the deal. If you do not get what you want or think is fair, walk away from it and go to another deal. Do not get wrapped up into the "Emotional Want" of the unit until after the deal. It makes it easier to negotiate what you want and easier to walk away if you don't. I guarantee you that there is another used coach that can replace this one if you need it. Once you write the check, you also sign the control over to the dealer.

edit: The PDI has always been the dealers obligation to perform and the buyers right to be satisfied. I have never had a charge for that added on after the deal. Even when buying a car, especially in big dealerships, I start for the door when they bring up those after deal charges. They either stop me and drop them or I keep going out the door.
X2...That is not normal but accepted by many. When I was told that by more than a few dealers, I told them I would not pay PDI charges as that is their responsibility as well as they get paid by the manufacturer to do it on new MH's/RV's. Most said they would waive it, or take it out of the contract. Some said that they would reduce it to $400, but that would include a "start up" kit( you could by everything they provided for about $150-$200). I still said no to that and if they balked I would simply walk away. When we bought ours our dealer beat the closest competitor by about $5000, and there was never a mention of any PDI fees. When delivered our MH had been completely PDI'd with every detail covered/fixed if necessary and we have had no issues with the MH.
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