Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 05-09-2014, 06:25 PM   #1
Join Date: Oct 2013
Posts: 34
Dealer responsibilities

Took the coach to dealer on 4/29--did not start working on it till 5/5. House Batteries are Nov 2011--all house batteries were in good shape and charged. Picked up coach on 5/10--no power from house batteries- ( Battery switches were on the whole time at dealers) Should dealer be responsible for replacing batteries or at least some of the cost??

macbob is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 05-09-2014, 06:30 PM   #2
Senior Member
George Z's Avatar

Workhorse Chassis Owner
Join Date: Oct 2007
Location: South Jersey
Posts: 1,064
Can't just charge them back up.

Kathy & George Zimm & 1 Sheltie, Lancelot
Mickleton, NJ
2006 Coachman Epic & 2013 Chevy Equinox Toad
George Z is offline   Reply With Quote
Old 05-09-2014, 06:34 PM   #3
Senior Member
Kazoo Tom's Avatar
Join Date: Feb 2006
Location: Kalamazoo, Michigan
Posts: 1,150
Your post indicates that you already picked up the coach tomorrow!!! Obviously a typo. Have you notified the dealer of the problem? Have they offered to at least charge the batteries for you?
Tom and Barb
'07 Winnebago Voyage 35L
Workhorse W22 chassis FMCA 219315
Kazoo Tom is offline   Reply With Quote
Old 05-09-2014, 11:49 PM   #4
Senior Member
89sandman's Avatar
Join Date: May 2012
Posts: 576
x2 on can't you just charge them back up?
89sandman is offline   Reply With Quote
Old 05-09-2014, 11:58 PM   #5
"Formerly Diplomat Don"
Dutch Star Don's Avatar
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 7,224
macbob.....I don't see how the dealer is responsible for your batteries going dead unless they were living in it, watching TV or running things unnecessarily. If I were concerned that my batteries would go dead, I would ask them to plug it in or disconnect the batteries when I dropped it off.

N offense, but I think you have a personal responsibility to manage your coach even when it's being repaired.
Don & Mary
2014 Newmar Dutch Star - All Electric - 450 ISL
2016 GMC Canyon 4WD Crew Cab
Dutch Star Don is offline   Reply With Quote
Old 05-10-2014, 03:45 PM   #6
Senior Member
Thor Owners Club
Freightliner Owners Club
Join Date: Apr 2011
Location: Port Charlotte, FL
Posts: 717
When my MH is in any shop I visit it everyday. always asking, almost demanding proper service. Never trust them to keep track of stuff. the vast majority of techs work on several MH at one time. going from Bay to bay as parts are giving to them. I have a sign I made up that says.... When Exiting Coach PLEASE shut off Batteries at RIGHT of door! Thank you. It appears to help as I've not had DEAD Battereis since I started hanging it at the door. safe travels... ed
EDALLSAILS is offline   Reply With Quote
Old 05-10-2014, 04:05 PM   #7
Senior Member
GaryKD's Avatar
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 11,772
I am with my coach when in the shop. This is the local dealer and when it goes to the manufacturer. Techs never admit to a mistake (ask them). I take personal responsibility to ensure the work is done the way I want it done and done correctly the first time. It is my $s and my coach (home). If the service facility doesn't like this, I find one that will work with me. I do not bother the techs when they are working. I do answer their questions and let them know I inspect what I expect.
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
GaryKD is offline   Reply With Quote
Old 05-11-2014, 07:36 AM   #8
Senior Member
Join Date: Feb 2011
Location: Snowbird - Waterford Mi and Citrus Springs Fl.
Posts: 3,350
This may sound over simplified, but the easiest way to avoid frustrations regarding dealer service departments is to avoid them. They're your absolute last line of defense.

Dealer frustrations are the number one reason people who enjoy their motor homes most eventually learn to do 99% of the necessary maintenance/repair work themselves. For those incidents where that's not possible, there are mobile techs. Unlike a dealer, you can schedule them to be there when it's convenient - FOR YOU! Not THEM, like a dealer works. That's my take anyway....
1997 37' HR Endeavor, 275hp Cat, Freightliner
03 CR-V Blue Ox, Ready Brake
ahicks is offline   Reply With Quote
Old 05-11-2014, 07:54 AM   #9
Senior Member
mel s's Avatar
Join Date: Mar 2010
Posts: 8,584
Originally Posted by GaryKD View Post
Techs never admit to a mistake (ask them).
How right you are!
You "pays your money and you takes your chances".
'96 Safari

mel s is offline   Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Need advice on how to choose a dealer dog lover Expandables, Hybrids, & Lightweights Discussion 29 12-08-2014 12:09 PM
Winnebago Industries Announces Motorized Dealer Sales Award Winners DriVer RV Industry Press 1 04-30-2014 06:13 PM
Help with dealer selling my trade in before I have received my coach that was ordered freen03 iRV2.com General Discussion 31 04-25-2014 01:54 PM
Dealer says roof bubbles are normal per Tiffin SeeTheUSA Tiffin Motorhomes Owners Forum 35 03-23-2014 07:17 PM
Best WH dealer Mhubb75 Workhorse and Chevrolet Chassis Motorhome Forum 9 01-19-2014 04:45 PM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:32 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.