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Old 10-19-2014, 06:50 PM   #1
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Question Dealers are too far away

dealers are too far away for me to consider them for buying a Cl. A rv concerning warrenty work. ?
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Old 10-19-2014, 07:26 PM   #2
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Bought a Newmar from dealer over 200 hundred miles away. Had any needed Warranty worke done by a local Rv shop.
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Old 10-19-2014, 07:52 PM   #3
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Should be no problem. Our dealer was at one time a 13 hour drive.
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Old 10-19-2014, 08:03 PM   #4
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Glad you're aboard. Warranty work can be done at a local dealer. Find your best deal and go from there. If it's a used coach there's always extended warranties to cover at a level you're comfortable with that can be used at most repair facilities. Best of luck in your search and decision. Enjoy your adventures and be safe.
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Old 10-19-2014, 09:49 PM   #5
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You should confirm a local dealership will accept the warranty work. It's known that not all dealers will be willing to accomplish the repairs.

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Old 10-19-2014, 09:56 PM   #6
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Here in WA the law is such that the manufacturer must pay all costs of transport if the vehicle has to go over 100 miles for warranty work.
Newmar paid my fuel costs both ways to drive from near Portland OR to Nappanee to get repairs done.
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Old 10-20-2014, 04:02 PM   #7
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thanks, I'll try that route
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Old 10-20-2014, 04:07 PM   #8
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Our dealer is about 200 miles away. There have been times that they paid for a full tank of diesel when we had to take it in for service. Doesn't hurt to ask...

And, welcome to iRV2!
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Old 10-20-2014, 04:09 PM   #9
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will some dealers do warranty work on a brand they don't sell?
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Old 10-20-2014, 05:07 PM   #10
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Depending on the type of work, you may not want the dealer to do it. We made three trips to the factory for warranty service during the first year of ownership. We were treated well and they're much better prepared to work on your new coach, both in terms of experience and availability of parts or engineering support, than your dealer.

The dealer can change out a broken light fixture or make minor adjustments but few (they do exist) are prepared to take on the more challenging repairs. This is relative to the "house" portion of the coach. Your drivetrain/chassis service or repair will go to a certified warranty repair center for your brand of engine/trans/chassis. Go to the Cummins site, as example, and search for a service center near you - you might be surprised.

When we bought our current coach the dealer was a two day drive away, the factory a one day drive.
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Old 10-20-2014, 09:02 PM   #11
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Quote:
Originally Posted by Mr_D View Post
Here in WA the law is such that the manufacturer must pay all costs of transport if the vehicle has to go over 100 miles for warranty work.
Newmar paid my fuel costs both ways to drive from near Portland OR to Nappanee to get repairs done.
Was this warranty work something only the factory could handle, not a local dealer?
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