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Old 08-02-2016, 05:44 AM   #1
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Dutch Star steps not working

I have an 07 Dutch star and the steps are not working the motor acts like it does and the gear under moves a little but not snuff to bring steps in.
I have wd-40 everything I can see that moves but does not help, can anyone point me in the right direction on what to do ?



Just on a side not who ever put me on to the sat alight guy in fla. he was great and knew what he was doing thank you.
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Old 08-02-2016, 07:41 AM   #2
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Check your ground wire--- take it off, wire brush it and the area it connects to and reattach
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Old 08-02-2016, 11:19 AM   #3
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Did you by accident change the setting on your toggle switch for the steps?
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Old 08-22-2016, 05:19 AM   #4
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MR. NIP

ok so I replaced motor on steps and still will not work.
I cleaned ground wire, did not help.
and no I did not adjust anything on steps .



It acts like it wants to move on right side but left side stays in place, there is nothing blocking it from moving.

can anyone help ?
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Old 08-22-2016, 09:10 AM   #5
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Step

Does yours have a black electrical box ? they are very poorly sealed and may be the problem. You can diagnose quickly by unplugging /by passing and running 12V to motor. Make damn sure body parts are not anywhere near that step to avoid injury. I had a similar problem and it was the black control box as mentioned. Clean all grounds perfectly , some MH's have a black under coating and you have to polish them up so connector and frame are bare metal.
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Old 08-22-2016, 09:15 AM   #6
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When you had the motor out , were you able to move the steps by hand ??
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Old 08-22-2016, 07:53 PM   #7
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Sounds like you have something binding. The motor has an overheat breaker so it will cutout if it can't move. WD-40 is a poor lubricant and not recommended by the manufacturer. Use silicone spray on the stair linkage and I use a PFTE dry lubricant spray on the gears.
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Old 08-22-2016, 08:17 PM   #8
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Quote:
Originally Posted by vettenuts View Post
Sounds like you have something binding. The motor has an overheat breaker so it will cutout if it can't move. WD-40 is a poor lubricant and not recommended by the manufacturer. Use silicone spray on the stair linkage and I use a PFTE dry lubricant spray on the gears.
I second this motion. Get yourself some Boshield T9 for ALL of your hinges, locks, latches and stairs etc etc. WD40 is not really a lubricant as much as it is a Cleaner.

https://www.amazon.com/Boeshield-T-9...=boeshield+t+9
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Old 08-23-2016, 05:05 AM   #9
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Quote:
Originally Posted by RIDER FAN View Post
Does yours have a black electrical box ? they are very poorly sealed and may be the problem. You can diagnose quickly by unplugging /by passing and running 12V to motor. Make damn sure body parts are not anywhere near that step to avoid injury. I had a similar problem and it was the black control box as mentioned. Clean all grounds perfectly , some MH's have a black under coating and you have to polish them up so connector and frame are bare metal.
not sure how to do this
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Old 08-23-2016, 06:14 AM   #10
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Not sure what manufacturer you have, but Lippert has the diagnostic procedures on their web site. Go to the steps and then follow the links. There will be a support tab with a lot of technical documentation.
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Old 08-23-2016, 06:19 AM   #11
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On my 08 DS any step problems I have ever had were the result of a poor ground connection.-as mentioned it is the first thing to check. mark
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Old 09-07-2016, 09:06 AM   #12
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thanks to all who replied to me on steps not working but after a new step motor and a whole lot of grease and a lot of work of in and out of steps they are now working
( I think a new motor was not need just a little grease )
thanks to all


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Old 09-08-2016, 04:09 AM   #13
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That happens. Now you have a spare motor.
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