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Old 11-27-2012, 09:53 AM   #1
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Electric Step

I have a 2010 40' Phaeton with a step problem. When the step retracts it tries to open and retract about 4 or 5 times before it actually retracts. Any suggestions would be greatfully appreciated. Ken
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Old 11-27-2012, 10:41 AM   #2
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Two things to try first. Power spray and clean all the moving parts and then re-lubricate with step oil. Its kinda expensive but worth it. Also, find your ground wire and make sure you have a good connection.
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Old 11-27-2012, 10:47 AM   #3
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Might also check to make sure the door sensor isn't gummed up with something. The sensor on mine is located on the door jam (and on the screen door).
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Old 11-27-2012, 11:03 AM   #4
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I would suggest you head over to the Tiffin RV Network where there are lots of owners who can help you solve this one.

As far as step lubrication goes, I would stick with silicon spray - it doesn't attract dirt and steps do operate in a really dirty environment.
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Old 11-27-2012, 12:38 PM   #5
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I use KwikLube made for steps. It sprays on as a penetrating liquid and dries to a waxy lubricant. It's not cheap but I have been using the same can for ten years - twice a year at least - and still have some left.
See it here KwikLube
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Old 11-27-2012, 01:03 PM   #6
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Quote:
Originally Posted by Startech View Post
Two things to try first. Power spray and clean all the moving parts and then re-lubricate with step oil. Its kinda expensive but worth it. Also, find your ground wire and make sure you have a good connection.
To remove sand and grit trapped in the old lube, flush all of the swivels/joints with spray brake cleaner.
Mel
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Old 11-27-2012, 06:33 PM   #7
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Our 2011 RED did the very same and the motor was replaced. It was the motor that was not sensing the auto stop on retraction.
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Old 11-28-2012, 03:26 PM   #8
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Originally Posted by kfinger View Post
I have a 2010 40' Phaeton with a step problem. When the step retracts it tries to open and retract about 4 or 5 times before it actually retracts. Any suggestions would be greatfully appreciated. Ken
Sounds like door sensor alignment, wobbling screen door sensor. See above recommendations, all are good, lubing the moving parts contact points ev 6 mos won't hurt.
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