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Old 04-05-2007, 10:33 AM   #1
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Trying to decide between Coach Net and Good Sam ERS. Any opinions/experience appreciated. Thanks
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Craig Heyne & Co-Pilot/Navigator Sharon. 2007 Voyage 33V W20. Brazel's Ultra Power Permormance kit. CAI, Reprogramming, plug wires, Steer-Safe, Suzuki Grand Vitara toad, two spoiled cats and a GPS set to infinity.
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Old 04-05-2007, 10:33 AM   #2
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Trying to decide between Coach Net and Good Sam ERS. Any opinions/experience appreciated. Thanks
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Craig Heyne & Co-Pilot/Navigator Sharon. 2007 Voyage 33V W20. Brazel's Ultra Power Permormance kit. CAI, Reprogramming, plug wires, Steer-Safe, Suzuki Grand Vitara toad, two spoiled cats and a GPS set to infinity.
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Old 04-05-2007, 10:50 AM   #3
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Good Sam has come to my rescue at least 5 times in the last 5 years.Only once did I wait for 2 hours and that was because the tow company were idiots.I got coachnet free with my mh purchase last year and will continue with that. I think it was around $90 a year for thier gold plan. My honest opinion is its one big road service company with differant names.
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Old 04-05-2007, 11:28 AM   #4
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Thank's Frandie, I think you may be right. I'll keep looking.
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Craig Heyne & Co-Pilot/Navigator Sharon. 2007 Voyage 33V W20. Brazel's Ultra Power Permormance kit. CAI, Reprogramming, plug wires, Steer-Safe, Suzuki Grand Vitara toad, two spoiled cats and a GPS set to infinity.
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Old 04-05-2007, 11:57 AM   #5
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We've had CoachNet (via Winnebago Premium Roadside Assistance) for almost 4 years now. We only used them once on the roadside. What I really value is their 24 hr technical assistance via telephone. I call them with a problem, they call back within 15 min with a tech that knows my specific rig who can talk me through the problem if possible. If not, they will offer to get me a service appointment near where I am. They are great!! (...and they DON'T send me all kinds of junk mail like Good Sam does!)
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Old 04-05-2007, 01:08 PM   #6
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Thanks AFChap. I'm geting sick of all the GS junk mail.
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Old 04-05-2007, 02:08 PM   #7
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I was introducted to Coach-Net 3 years ago when National RV provided a 1-year free subscription. I have renewed and intend to keep Coach-Net because they have qualified RV Techs available 7/24. I have called and received good service although I have not had a breakdown which required a tow.
Coach-Net gave a presentation at the Perry FMCA Convention a few weeks ago and they highlighted a few of differences from GS and other providers and the two that I easily remember are:
1. Average time to tow service arrival for Coach=Net is 43 minutes.
2. Coach-Net covers a tow to the nearest "qualified" service facility regardless of distance. In one extreme case they cited a tow in Alaska which was over $3000 and Coach-Net covered the charge.
Coach-Net also covers ALL of your family vehichles not just the Rv and TOAD.
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Old 04-05-2007, 02:39 PM   #8
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I previously had Good Sam ERS. I had a transmission problem with my toad which was still in factory warranty. Good Sam would only pay to have the toad towed to a Good Year facility which was not even a transmission repair facility. Since the car was still in Warranty I wanted it towed to a Honda dealership but they flatly refused stating that if I wanted it taken to a Honda dealership, I would have to pay for the extra mileage which was within the same city limits where I was. The lady I had to deal with was quite rude which added to my frustration. I now have Coach Net but fortunately have not had to use them. Bottom line is I will never have Good Sam ERS again. I too hate all the junk mail I used to get from them.
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Old 04-05-2007, 02:51 PM   #9
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Who ever you chose, ask them if in the event of a tire blow out will they bring you a tire ( if you dont have a spare ) and have it installed at the roadside. Some companies will only tow you.
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Old 04-05-2007, 05:59 PM   #10
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Gee, I have AAA, RV and extended plan. I like the maps, the two times I called for tire service over the last 20 years they were responsive. Yet I never hear much about them in the RV threads.
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Old 04-05-2007, 06:02 PM   #11
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Thanks to one and all. I believe I have made up my mind, I will be going with Coach-Net.
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Old 04-06-2007, 07:04 AM   #12
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Stevegeorgetown:
Who ever you chose, ask them if in the event of a tire blow out will they bring you a tire ( if you dont have a spare ) and have it installed at the roadside. Some companies will only tow you. </div></BLOCKQUOTE>
Coach-Net will find you a replacement tire of the same make and all that and have it delivered to your location but you are responsible for the mounting charges; CN pays for the service call and towing if necessary.
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Old 04-06-2007, 07:38 AM   #13
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Good Sam will also bring a tire. CAA in Canada will not. And I believe AAA in the states will not.
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Old 04-06-2007, 07:46 AM   #14
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Ooops just noticed kalynzoos post on AAA.

Did you have a spare, if not did AAA tow you or did they find you a tire?
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