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Old 07-02-2012, 03:49 PM   #1
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Emergency Roadside Service with Hartford Insurance

Has anyone had any experience with the emergency roadside service that is included with the Hartford RV insurance? I had thought that getting a roadside service like Coach Net wasn't necessary since this is included with our insurance. I checked with them on what they allow for towing, and they said "what it costs..no set amount." My gut is telling me to check them out. I'd hate to be on the road and find out the hard way that they suck. Thanks for any help.

Gene, Gayle, & Oliver
2006 Holiday Rambler Endeavor 40 PDQ/2012 Honda CRV
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Old 07-03-2012, 08:14 AM   #2
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While we have road service available on our insurance we still have Coach-Net. Check with Hartford to make sure you are fully covered in terms of towing distance, tire changes, etc. Also make sure that they will cover you nation wide. I've seen some companies will tell you there are no mileage tow limits, but they have a $ limit (sometimes less than the cost of getting the tow truck to you). Coach-Net also extends coverage to any vehicle you may be driving, including your cars or rentals. We have used Coach-Net a couple of times in the past and have been very satisfied with their service. Note it is also a true "sign and drive" plan.

Tom and Barb
'07 Winnebago Voyage 35L
Workhorse W22 chassis FMCA 219315
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Old 07-03-2012, 01:34 PM   #3
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Do they have an 800 number to call where a person will find a towing service for you and find a place that will fix your RV? On Sunday night? Or do they just reimburse you for expenses which you have already paid after you had to find the tow service and shop yourself?

I don't know the answer for Hartford's coverage, but I do know that Coach-net takes care of everything for you.
Gary Brinck
2004 American Tradition; 2013 Buick Verano
Homebase in the Ocala Nat'l Forest near Ocala, FL
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Old 07-03-2012, 01:41 PM   #4
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I dropped Hartford after they wanted to repair my Jaguar with used parts after the wife ran over something and refused to install refurbished or new parts. they actually wanted the garage to go to a junkyard and get parts. I wouldn't trust them as far as I could throw them...
Bill & Linda. If it doesn't move and should, WD-40 it. If it moves and shouldn't, duct tape it. F-350 dually, 40' Sunnybrook Titan toy hauler and custom Harley
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Old 07-03-2012, 06:22 PM   #5
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My gut feeling is that most auto insurance companies don't have a clue when it comes to RV's. Stick with companies that specialize in RV Roadside Assistance.

Fred and Bonnie
2005 Dolphin LX 6375
Abby, Ruffles & Scarlett, "The Cats"
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Old 07-03-2012, 08:09 PM   #6
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We have Hartford insurance on our MH, which they clearly state includes towing coverage. But we also have CoachNet, and doggone glad of it, too. Picked up a nail recently and CN sent a guy to repair the tire that afternoon. Excellent service. One service call pays the cost...and the peace of mind is a great comfort.

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insurance, service

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