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Old 04-09-2016, 05:24 PM   #1
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Extended Warranty questions, Thx in advance!

Hi All!

I'm new to the forum, we are flying to MHSRV in 2 weeks to pick up a 2013 Thor Outlaw toy hauler. They have 2 (1 has 10k miles 1 has 27k miles) the lower priced one is 5k more. There is NO warranty or guarantee so we definitely want an extended to protect us especially for the 1900 mile ride home.

I searched here and found some old posts and learned that we should get an exclusionary policy with consequential damage coverage. It looks like some of the previously recommended companies may have gone out of business.

MHSRV sells Nationwide and offers an exclusionary and go up to 5 years 50k miles but it's pricey. I'm waiting for more details from the rep.

We were also looking at wholesale warranties but they seem to offer more limited mileage options and obviously a lower price but they max'd out at a 4 year 40k mile warranty and it's not exclusionary.

Are there others that I've overlooked? I'm sorry if I missed a more recent post on this topic. This is our first RV and we have already been screwed out of a deposit on another one at a dealership in NH so I'm gun shy, and very hesitant and second guessing everything.

We are not experienced at tinkering on RV's so we def need a warranty but want to make the right choice on the best coverage at an affordable rate.

THANK YOU IN ADVANCE!
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Old 04-09-2016, 05:54 PM   #2
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By looking at the pics the one with 10k miles on it looks to be in better condition. Can't help with the extended warranty. We generally get a service plan with Good Sam ESP. They are good with repairs as long as it is not corrosion related like a refrigerator tube rusting out etc. They replaced an apollo microwave on one of my rigs and cost was $900 with no questions asked. I would invest in a surge protector and ALWAYS use it.
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Old 04-09-2016, 06:29 PM   #3
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By looking at the pics the one with 10k miles on it looks to be in better condition. Can't help with the extended warranty. We generally get a service plan with Good Sam ESP. They are good with repairs as long as it is not corrosion related like a refrigerator tube rusting out etc. They replaced an apollo microwave on one of my rigs and cost was $900 with no questions asked. I would invest in a surge protector and ALWAYS use it.
THANK YOU for the feedback! Great tip on the surge protector. I have to do more research on the GS ESP good to know that you've had good luck with them. Upon my initial search the quote was 3k for ONE year and you could renew it annually. I thought that was very high, perhaps there are other plans I can look at.

I really like the lower mileage one as well but am so afraid by all of these expenses. It's going to be an interesting maiden voyage. I'm thrilled in the future to be able to go anywhere and bring our 2 motorcycles and 3 dogs.

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Old 04-09-2016, 06:43 PM   #4
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I just picked up a 6 year 75K contract with Coach-Net at a very good price and roadside was included. Send pm if you want more info. Hope this gives you another lead.
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Old 04-10-2016, 06:52 AM   #5
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I just picked up a 6 year 75K contract with Coach-Net at a very good price and roadside was included. Send pm if you want more info. Hope this gives you another lead.
Thank you I'll def check them out as well. Do you know if it's an exclusionary and if it has consequential damage coverage? I haven't heard of them, going to look now.

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Old 04-10-2016, 07:58 AM   #6
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Ext warranty for me is a big waste of money. I can fix most things. Dealer wanted $19k then 14k then 9k+. Their money maker. I'm saving up just in case, but after 1st year no issues. Ext Warranties are redundant with Mfg'ers. Then you got to take it somewhere, leave it for who knows how long or go back if it driveable. Then there's a deductible.
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Old 04-10-2016, 08:46 AM   #7
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High Deductable ESP

I purchased a three year old MH with 7K miles in excellent condition. I purchased a plan through Good Sam. I want coverage for the major items, and can afford to pay for the smaller necessary repairs. I choose a plan with a $1000.00 deductible. With the higher deductible the plan is very reasonable. For me the plan has been very worthwhile. The most important thing to remember re an ESP is to take your MH to a facility that is used to working with the various plan administrators. The claims need to be submitted using the appropriate terminology and format. The repair facility can negotiate with the provider and will often re-submit claims or supplemental claims. Hope this helps.
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Old 04-10-2016, 09:48 AM   #8
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Originally Posted by HRAMBLR View Post
I purchased a three year old MH with 7K miles in excellent condition. I purchased a plan through Good Sam. I want coverage for the major items, and can afford to pay for the smaller necessary repairs. I choose a plan with a $1000.00 deductible. With the higher deductible the plan is very reasonable. For me the plan has been very worthwhile. The most important thing to remember re an ESP is to take your MH to a facility that is used to working with the various plan administrators. The claims need to be submitted using the appropriate terminology and format. The repair facility can negotiate with the provider and will often re-submit claims or supplemental claims. Hope this helps.
I have GS as well, with a $250.00 deductible cost $150..00 per month include extra coverage for seals and gaskets If I had to do it again I would have a very high deductible and/or get a power train warranty only and fix most things myself. Just remember to maintain all annual maintenance records and don't miss anything or they will decline.
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Old 04-10-2016, 02:24 PM   #9
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Just for information, I bought our first motor home (used) through Motor Home Specialist RV. I bought a 5 year ESP through them, used it a couple of times, then when we sold the motor home over four years later we received almost $500 in refund for the unused portion. I felt that was reasonable. They are a good, volume dealer to buy from but their service department leaves a lot to be desired.

I would go through all systems carefully before you take delivery, then plan on staying there at their facility, or in nearby Burleson for a couple of days to work any kinks out of the system before you head home. There is a large RV park, North Texas Jellystone, just about six mile north of them on I-35. Yeah, it's for kids, but it's a nice RV park.
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Old 04-10-2016, 02:57 PM   #10
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Originally Posted by rosalynd View Post
Hi All!

There is NO warranty or guarantee so we definitely want an extended to protect us especially for the 1900 mile ride home.
Make sure the policy you select is in effect from day one. Some have a mileage/time requirement before they take affect.
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Old 04-10-2016, 11:37 PM   #11
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Thank you I'll def check them out as well. Do you know if it's an exclusionary and if it has consequential damage coverage? I haven't heard of them, going to look now.

Yes and yes
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Old 04-11-2016, 07:00 AM   #12
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I just picked up a 6 year 75K contract with Coach-Net at a very good price and roadside was included. Send pm if you want more info. Hope this gives you another lead.
I read a sample Coach-Net service contract when I was considering purchasing one for my new coach. Buried in the small print on the full page of "exclusions" was failure due to "wear and tear". So if something breaks it must be due to a DEFECT. IMHO, this is too much of an "out" to give them, particularly with a used RV.
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Old 04-15-2016, 10:17 PM   #13
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I have GS as well, with a $250.00 deductible cost $150..00 per month include extra coverage for seals and gaskets If I had to do it again I would have a very high deductible and/or get a power train warranty only and fix most things myself. Just remember to maintain all annual maintenance records and don't miss anything or they will decline.
Note with Good Sam you can change your deductible. I took a $1000 deductible but have option to drop to lower level (eg if on a trip and want more coverage). The rate is locked in for my initial seven year term. You may want to call and ask if you can amend to higher deductible
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Old 04-16-2016, 09:58 PM   #14
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Note with Good Sam you can change your deductible. I took a $1000 deductible but have option to drop to lower level (eg if on a trip and want more coverage). The rate is locked in for my initial seven year term. You may want to call and ask if you can amend to higher deductible
Thanks for the info, think I will call and see what the premium difference would be.
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