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11-07-2018, 03:56 PM
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#1
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Senior Member
Join Date: Dec 2017
Location: Charlotte, NC
Posts: 532
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Frustrating
Why is it so hard to find quality RV service? I do all my own PM’s and minor service but somethings I’m just not set up do. Took RV to a Spartan rep to have chassis work done and had tires rotated while there. They hit both rear quarters with wheels and chipped paint and fiberglass. Now have to set up time at a body shop (which they will be covering).
Does anybody know of a good place to have service work done near Charlotte NC?
Thanks for letting me vent, I feel better now.
__________________
2002 American Eagle 40M
ISL400 / Spartan MM
2003 Jeep Liberty/2019 Jeep Trailhawk
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11-07-2018, 06:13 PM
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#2
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Senior Member
Join Date: Jul 2003
Posts: 4,455
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I've never ended up using this place myself but when we were in the area a few years ago, friends recommended Joey's if we had to have any maintenance done. They've used them for quite a bit of service and repairs on both their DP and cars and they told us that many of their friends who own RVs also highly recommend them.
Joey’s Truck Repair, Inc.
2641 N Graham St
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11-07-2018, 08:48 PM
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#3
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Senior Member
Join Date: Dec 2009
Location: Out there, somewhere
Posts: 9,941
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Quote:
Originally Posted by Jthigh
Why is it so hard to find quality RV service? I do all my own PM’s and minor service but somethings I’m just not set up do. Took RV to a Spartan rep to have chassis work done and had tires rotated while there. They hit both rear quarters with wheels and chipped paint and fiberglass. Now have to set up time at a body shop (which they will be covering).
Does anybody know of a good place to have service work done near Charlotte NC?
Thanks for letting me vent, I feel better now.
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Just wondering,
You say you had your tires “rotated”? And by your sig, you have a diesel class A. Now, normally front and rear wheels are polished on one side. So with that in mind, did you have the tires removed from each wheel and remounted on the other wheels, all in an attempt to acquire even tire wear?
Scott
__________________
2004 ITASCA HORIZON 36GD, 2011 GMC Sierra 1500 4x4 Toad '20 Honda NC750X DCT
2018 Goldwing Tour DCT Airbag
Retired-29.5 yrs, SDFD, Ham - KI6OND
Me, Karla and the Heidi character, (mini Schnauzer)!
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11-08-2018, 05:43 AM
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#4
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Senior Member
Join Date: Dec 2017
Location: Charlotte, NC
Posts: 532
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Thanks for the tip on Joey’s service. I will check them out.
As far as the tire rotation, the tires have a little heel to toe wear on the individual tread blocks on all six tires. Even wear across width of tires. Went through the all the typical items, coach weight and tire pressures, alignment. Talked to couple tire shops as well. Since tires were non-directional, I just had them swap sides to reverse tire roll direction. Didn’t have any tires dismounted to change tire positions.
__________________
2002 American Eagle 40M
ISL400 / Spartan MM
2003 Jeep Liberty/2019 Jeep Trailhawk
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11-08-2018, 05:50 AM
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#5
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Senior Member
Entegra Owners Club
Join Date: Nov 2012
Posts: 8,133
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Rotating is normally not done on Class A RVs as tires will age out before they wear out. Unless the abnormal wear you had affected ride or handling, rotation was probably unnecessary and as you experienced, can lead to other problems.
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Marc and Jill, Wellington FL
2013 Entegra Anthem 44SL
2018 Lincoln MKX
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11-08-2018, 06:53 AM
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#6
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Senior Member
National RV Owners Club Workhorse Chassis Owner
Join Date: Sep 2018
Location: Florence,Ms.
Posts: 320
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I feel your pain,we only have a couple of decent RV service centers in the area.They stay so busy you have to book service sometimes a couple of weeks in advance.Fortunately I do most all of my own maintenance,oil changes,interior repairs,electrical,and even can do paint and body work.Like mentioned I've never rotated tires,mine are about to time out with great tread left.
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God Bless our Veterans-all gave some,some gave all
2015 Thor Chateau 28Z-2012 Jeep Wrangler Unlimited
Glenn and Darlene Hays
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11-08-2018, 08:10 AM
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#7
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Senior Member
Join Date: Dec 2017
Location: Charlotte, NC
Posts: 532
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Quote:
Originally Posted by MRUSA14
Rotating is normally not done on Class A RVs as tires will age out before they wear out. Unless the abnormal wear you had affected ride or handling, rotation was probably unnecessary and as you experienced, can lead to other problems.
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Yes, I would typically agree. I wanted to avoid the chance of getting any road hum or noise. Always looking to be proactive, this time it bit me.
On a different note, I had front shocks installed somewhere else and they didn’t tighten one side. They just started threads and never rechecked. Turned 8 turns to get it tight.
__________________
2002 American Eagle 40M
ISL400 / Spartan MM
2003 Jeep Liberty/2019 Jeep Trailhawk
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11-08-2018, 08:20 AM
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#8
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Registered User
Join Date: Oct 2017
Posts: 4,985
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Quote:
Originally Posted by MRUSA14
Rotating is normally not done on Class A RVs as tires will age out before they wear out. Unless the abnormal wear you had affected ride or handling, rotation was probably unnecessary and as you experienced, can lead to other problems.
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Even on vehicles, rotating tires is not necessary most of the times. Unusual wear patterns are a sign of another problem.
I just took my 18 Chevy DRW in for it's first free oil change at 4k miles and the dealer indicated they would rotate the tires. I told them that was unnecessary but that I would like the lug nuts torque checked.
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11-08-2018, 08:22 AM
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#9
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Member
Join Date: Feb 2017
Posts: 74
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Im from sacramento, ca. i use ford fleet center and camping world. i know camping world has a bad name but i really like the mechanic at the one we go too.
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11-08-2018, 09:12 AM
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#10
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,671
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Quote:
Does anybody know of a good place to have service work done near Charlotte NC?
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I know a great place not too far away in Gafney, SC, but they refuse to work on a Spartan chassis. It's the Freightliner Custom Chassis factory service center.
Neither Spartan nor Freightliner dealers are consistently good on motorhome repairs; some of them seem like they wish you would go somewhere else. They are independent franchises, so not much that Spartan or Freightliner can do. Especially since motorhome chassis are a tiny part of the shops business anyway. I've had better results from independent (non-franchise) shops, but don't know a name in the Charlotte area.
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Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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11-08-2018, 09:35 AM
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#11
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Senior Member
Join Date: Jan 2009
Posts: 5,378
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If you look in the Workhorse Chassis Guide, you'll see that tire rotation is recommended every 6000 miles. I believe this is suggested for both the P and W chassis. Like others have said though, it's something I have never done since my tires age out way before the tread ever gets close to wearing out.
I might start rotating if the circumstances were opposite where tire wear was the determining factor. No matter how well aligned, tires usually wear a little differently front and back so I'd rotate to get the most miles I could out of them.
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03 Itasca Sunova, Workhorse P32 with the 8.1 and 4L85-E
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11-08-2018, 10:22 PM
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#12
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Senior Member
Join Date: Mar 2017
Location: Zebulon, NC
Posts: 5,211
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China Grove Glass, NC 152 (I85 exit 68) between CG and Rockwell
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Kelly and Jerry Powell with Halo (Lethal White Aussie), Nash the Rat Terrorist, and now Reid, the "Brindle we have no idea puppy"
2020 Grand Design Solitude 390RK-R
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11-08-2018, 11:58 PM
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#13
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 24,064
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The first time I put new tires on my Monaco years ago, they jacked up one side and caught and bent the ride height arm. This was a truck tire store. I soon learned that these guys are use to changing truck tires and rims and don't care about how they treat them. I now et them know it's an RV with custom rims and they need to treat them as such. I stay close when they do the work.
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Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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11-09-2018, 08:52 AM
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#14
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Senior Member
Join Date: Jan 2009
Posts: 5,378
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Quote:
Originally Posted by Dutch Star Don
The first time I put new tires on my Monaco years ago, they jacked up one side and caught and bent the ride height arm. This was a truck tire store. I soon learned that these guys are use to changing truck tires and rims and don't care about how they treat them. I now et them know it's an RV with custom rims and they need to treat them as such. I stay close when they do the work.
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Definitely good advice!
Ours has wheel liners. Found out the first time, those guys at the tire shop don't know anything about RV wheel liners. I was watching and noticed the mechanic getting ready to try and pry one off the front. Thankfully I was able to rush in and show him the 2 nuts that needed to be loosened for removal. Then on top of that, i get home to check for tightness and find that the nuts are so tight that I have to use a 6 point socket and breaker bar to get them loose. Now days, I remove the liners myself before heading to the tire store. You gotta watch em like a hawk...
__________________
03 Itasca Sunova, Workhorse P32 with the 8.1 and 4L85-E
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