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Old 06-07-2011, 12:01 AM   #15
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Location: Federal Way, Wa.
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Originally Posted by Camping4fun View Post
njs42 I wound not let Camping World touch my motorhome, I have had very bad dealings with them in the past. I'm sure not all Camping World's are bad, just most of them. I would rate them like this, Bowling Green, Ky. (D) Nashville, Tn. (F-) Myrtle Beach, SC. (F-) With our last Motorhome we had the living room slide stop working and the leveling jacks not coming up. While in Nashville we stopped at Camping World for the problems, two days later and $1350.00 we hit the road fixed they said. got to our next stop Myrtle Beach and guess what no slide and no jacks at all, so I go to a Camping World with my repair bills in hand and they tell me sorry we only warranty what we do here, no other CW's work. If you buy a bad tv at WalMart in Ca. you can take it back to a Wal-Mart in Fl. From my understanding Camping World is company owned so it should not matter which one does the work right? So I spent $389.00 more with CW to return home with no slide and no jacks again. After getting home I took it to a small shop that has done work for me before to find out there was two wires going to the power gear motor that battery acid had gotten on and eaten the wires, 50.00 dollars later and it was fixed. I called CW head office in Bowling Green to ask for refunds and was told they would check into it and get back to me, that was back in March 2011 have not heard anything so far.

The irony is my CW said they could not do slide out work and refered me to the dealer---the one that drove me to CW in the first place because the dealer could not do things right the first time--------does this sound like Catch 22 to anyone???

Someone sent me the book on how to adjust the slide myself----when I get the rig out of storage I may just try it myself.
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Old 06-07-2011, 07:57 AM   #16
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Originally Posted by NLOVNIT View Post
If you're talking to a tech & they're giving you that excuse, ask to speak to the service manager. If it's the service manager's excuse, ask to speak to the dealership manager, next the dealership owner. Keep working your way up until you get your answer & get it in writing. Document all phone calls with who/when/what was said. Sometimes, over the phone doesn't cut it & you'll have to make an in-person visit to the dealer. But don't make a scene. Be firm yet calm when stating what you need. I've had a service manager call a supplier as I stood right there with him & firmly asked for the phone to be handed to me so I could speak to the supplier. It can be done. Be persistent & don't give up. Squeaky wheel & all that.

Lori-
Did all that: nothing worked. The more I complained the longer it took.
The mistake I made; (a huge mistake) there was no time limit on the contract.
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