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Old 09-21-2013, 05:04 PM   #1
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Girard Tankless Water Heater

I had a Generation 1 tankless water heater from Girard and had problems with it for 2 years. In Girards defense they tried to make it work, but never any such luck. I finally contacted them again recently and informed them I was still having issues with the unit and they decided to replace it with a Generation 2 unit.
I wish the gen 1 had worked as well as the gen 2. I have used it on both city water and on tank and have had no problems. The temperature control has been great and with the gen 2 you can now use cold water blending if temp is to hot. Since it has been hot here I have turned down the temp control some to get cooler water. I was running at the halfway point. I imagine as temps cool down I will have to start adjusting upwards again, but I don't think there will be any problem keeping temperature hot enough. But, I live in Southern California.
I applaud Girard for standing behind there product and doing the right thing.

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Old 09-21-2013, 05:17 PM   #2
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Thanks for the information.
It is great to hear about a company that stands behind it's products.

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Old 09-21-2013, 05:17 PM   #3
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They did that to mine a long time ago and it helped a lot, but the most important thing I learned from them is to make sure all the air is purged out of the water lines...
even the ones running to the washer I DIDN'T have

hooked up a water hose, ran it out the window and heard it gurgle and burp until water came out, from then on it was golden !
If you really are sad and think nobody cares, just try missing a few payments ! '11 Monaco Diplomat 43DFT RR10R pushed by a Demco Excali-Bar II hitch which is pushed by a '14 Jeep Wrangler Unlimited Sport.
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Old 09-21-2013, 05:26 PM   #4
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You are right. It is very important. Have had no problems with the Gen 2 but, the Gen 1 was very sensitive to air in lines.
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