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11-19-2015, 09:45 PM
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#1
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Senior Member
Join Date: Dec 2011
Posts: 1,910
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Good Sam Roadside Assistance... we need help.
We have Good Sam Roadside assistance and we are broke down on I-24, southbound between Manchester and Mounteagle. We called for help and RoadsideAssistance told us we have to wait THIRTEEN HOURS!!!! 
What kind of service is that? We are next to the highway with big 18 wheelers pulling past on the left, and on the right of us so close we can barely open the door. We are in some kind of pull-off, not a rest area.
The back double wheels sheared off the bolts and are literally falling off. We cannot move. Good Sam RA couldn't care less. How are they getting away with this?
We need to get towed and get this RV fixed. We have little food with us and 5 cats. THIRTEEN HOURS!!!! That this no typo. 
__________________
Retired. RVing with one husband and five cats. 
1999 32' Fleetwood Southwind Class-A. Ford V10.
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11-19-2015, 10:05 PM
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#2
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Senior Member
Join Date: Mar 2007
Location: Northridge, Ca
Posts: 751
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Check your RV insurance. Your policy may also have emergency roadside coverage and they may be able to get someone out sooner.
Good Luck and stay safe.
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11-19-2015, 11:12 PM
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#3
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Senior Member
Monaco Owners Club Workhorse Chassis Owner
Join Date: Aug 2002
Location: Clovis, CA, USA
Posts: 13,154
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RV Repair, Southern R.V. Center LLC Manchester, TN Home
Looks like they are close to you. Might try calling them.
__________________
2004 Monaco La Palma 36DBD, W22, 8.1, 7.1 MPG
2000 LEXUS RX300 FWD 22MPG 4020 LBS
Criticism is easier than Craftsmanship
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11-20-2015, 09:08 AM
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#4
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Senior Member
Join Date: Feb 2012
Posts: 539
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Been trying to tell you all about Good Sam for a while now but you won't listen. Best bet is get active call State Police they'll get someone out to move you.
__________________
Bob & Elaine McClelland and the spoiled pup Izzie
2008 Monaco Diplomat
Desert Hills & Parker Az
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11-20-2015, 09:18 AM
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#5
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Senior Member
Join Date: Feb 2012
Location: SE Michigan
Posts: 459
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I had a less than great time with AAA RV plus this spring....
Can anybody tell me if Coachnet is better than AAA or GS??
Matt
__________________
A lifelong waterman and his bride going dry places for as long as the fuel money lasts.
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11-20-2015, 09:30 AM
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#6
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Senior Member
Country Coach Owners Club
Join Date: Jan 2014
Location: Medford, OR
Posts: 744
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I've only needed Coachnet services once and they were great. Prompt service, return calls to check on me. Granted, I wasn't out in the boonies when I broke down, but the service was courteous and prompt.
__________________
2007 42' Country Coach Intrigue #12149 CAT C-13, 2014 SRX, Roadmaster Sterling, SMI AirForceOne
FMCA, Good Sam, CCFI, CCI, NWCC
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11-20-2015, 09:34 AM
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#7
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Senior Member
Join Date: Mar 2010
Location: N. E. Ohio & Lady Lake Fl.
Posts: 1,120
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I went to Coachnet after GS left us on the side of the road much like you. Only needed them once and they came through. And that was a holiday weekend.
__________________
Ron WD8CBT
I started out with nothing and I still have most of it left 
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11-20-2015, 09:47 AM
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#8
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Senior Member
Fleetwood Owners Club
Join Date: Feb 2008
Location: California
Posts: 611
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I left Coach Net after they left me stranded, not sure any of them are any good, probably depends on where you are.
__________________
2007 Fleetwood Excursion 40E
2007 Chev Classic CC LB D/A - Toad
2013 Jeep Sahara Unlimited - Backup Toad
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11-20-2015, 09:58 AM
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#9
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Senior Member
Forest River Owners Club
Join Date: Jun 2012
Location: Central PA
Posts: 734
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Quote:
Originally Posted by UsualSuspect
I left Coach Net after they left me stranded, not sure any of them are any good, probably depends on where you are.
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I think this hits the nail on the head. After reading many threads about assistance services over the years, I really think it comes down to luck... Where you are, how many towing companies are within some reasonable radius of you, and how busy they all are. I dunno - just my 2 cents.
__________________
Steve & Carol
2014 Forest River Georgetown 351DS pushed by 2014 Jeep Wrangler (JKUR) 6-speed
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11-20-2015, 10:01 AM
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#10
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Senior Member
Join Date: Nov 2011
Location: Full time RV'er
Posts: 5,152
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Can't remember all the details, but back when I had GS, years ago, they wanted to leave me stranded for 24 hours. I had internet access so called around and found a tow nearby. Called GS back and insisted they use them. Surprised that they did.
Shortly after, dumped them and went with Coachnet. Very happy with their services, for the most part. Except for that one time, after giving the gurl explicit info with street signs and everything of where I was, she sent the tow truck exactly to the opposite side of town of where I was.
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11-20-2015, 10:18 AM
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#11
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Senior Member
Join Date: Dec 2007
Location: Anacortes, Wa.
Posts: 529
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I've only had to call CoachNet once in 8 years. Although I was off the highway and safe, they found a service relativity close that I could get to and asked that I be fit into their full schedule that day. Then checked back with me. 
__________________
John
08 Intrigue
2014 Ford Edge
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11-20-2015, 02:56 PM
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#12
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Senior Member
Ford Super Duty Owner
Join Date: Nov 2010
Posts: 1,345
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I am curious ..... it seems as though the 13 hours has passed. What was the outcome of this sad event ?
__________________
Tonkin Gulf Yacht Club
2009 Fleetwood Bounder 35H
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11-20-2015, 04:10 PM
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#13
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Senior Member
Monaco Owners Club
Join Date: Mar 2014
Posts: 916
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Quote:
Originally Posted by powderman
I went to Coachnet after GS left us on the side of the road much like you. Only needed them once and they came through. And that was a holiday weekend.
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I went to GS after CoachNet left us on the side of the road! I think they all suck for some and are good for others. GS had a truck to us in less than an hour. I'm convinced that it all depends on who is working in the service center when you call. It would not surprise me to find out that they all use the same service center.
__________________
Jerry, "EWC (SW)" USN Retired
2003 Beaver Patriot Thunder 505 HP C-12 1550 TQ
Allison 4000MH Ram 4X4 towed
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11-20-2015, 06:02 PM
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#14
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Senior Member
Thor Owners Club Forest River Owners Club Ford Super Duty Owner Georgie Boy Owners Club
Join Date: Feb 2011
Location: Utah
Posts: 658
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I have had GS for over 15 years and except for one time with a utility atv trailer they would not come because of a clause that says no util trailers in the contract. I have used them a dozen times and they have always been prompt and helpful for me. I think it depends where you are. I just renewed for another 3 years.
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