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Old 04-26-2013, 08:06 PM   #1
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Good Sams Warranty

Want to report that I have had a good experience with my Good Sams Warranty. I have a 2002 Newmar 3852 with a 330 cat 3126e. Here's what happened. I had a fluxuating oil pressure guage and a kwikie step that had a broken linkage so it would not extend. I took it in to my local cat dealer and when they started it up to move it into the bay to work on it the tech heard a ticking noise comming from the motor. I have heard the ticking but just thought that it was the normal diesel sound. The ticking noise was a cracked exhaust manifold. The manifold was cracked in two places and had to be replaced. Steve the service manager called me to give me the bad news. I told them I had a warranty and they called and set up for the good SAMs guy to come and inspect. The good SAMs guy showed up within 24 hours as prescribed by the warranty. According to the service managers secretary good SAMs was prompt to return calls and provide instruction as to how to navigate the warranty paperwork. Everything was covered except for some fluids and I paid the 100 deductible. Total bill was just shy of 3,000.00. Both oil sensors were replaced, brand new manifold and steps. My out of pocket was minimal. I am very happy with Good SAMs and Yancey. I hope this helps anyone considering a warranty purchase. Safe travels to all!

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Old 04-26-2013, 09:00 PM   #2
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Thank you for the update, I've said it before it's good to hear the positive as well as the negative.

John & Cathy R.
06 Pace Arrow 38L W24
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Old 04-27-2013, 06:29 AM   #3
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At a customer service seminar I attended it was reported that in a large group of people a service provider of any kind will hear 7 complaints to one positive comment. For some reason humans seem to feel that negative comments get more attention than positive ones. It is good to pass on our positive experiences .
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Old 04-27-2013, 07:42 PM   #4
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I also have good Sam warranty. It's been a year with it also very happy I have it.
2015 Ace 30.2
2009 Porsche Cayman
1981 Hondamatic
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Old 04-28-2013, 10:17 PM   #5
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I can't help but wonder, at the cost of what the Good Sam (or any other) warranty costs, wouldn't you be farther ahead to just pay for the repairs out of pocket...?
06' Itasca Meridian 36g with CAT 350
2011 Jeep Wrangler 4-door
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Old 04-29-2013, 06:05 PM   #6
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Only time will tell with the warranty. Kinda like health insurance that will save you from catastrophic failure. May be different on my next purchase but I didn't want to come out of pocket for a motor or tranny. I do not buy extended warranty on cars and have never had a catastrophic failure in a car. I can say that this last repair and one tire failure in the last 10 months has already paid for half of the warranty cost. I have 6 children with 2 in college now and one going next year and three daughters 4 years behind so a 10 to 20k repair would be tough. Gives us something to talk about. Safe travels.
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Old 04-29-2013, 06:13 PM   #7
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Originally Posted by Ramzfan View Post
I can't help but wonder, at the cost of what the Good Sam (or any other) warranty costs, wouldn't you be farther ahead to just pay for the repairs out of pocket...?
That's what we've done. The savings has paid for all repairs and Alcoa wheels and new tires all around too.
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft
Charter Good Sam Lifetime Member, FMCA, SKP
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Old 04-29-2013, 07:41 PM   #8
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Your experience with Good Sams is good to hear. Not long ago I decided to purchase their warranty insurance as my extended warranty was to expire.

Jerry & Anna
Retired Navy - 55 yrs Aircraft Mechanic/Pilot
2007 40 Ft Tiffin Phaeton, 2016 Ford Explorer
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Old 05-02-2013, 07:18 PM   #9
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Good Sam Warranty

I bought an 06 Georgie Boy from Camping World in Greensboro NC last August.We camped in it about 3 times before we had a problem with the back ac unit and the power switch was making funny noises.I got out my warranty and looked over what it would pay for and scheduled an appt. with service advisor to get it checked out.He called later that week and told me the AC unit was toast and my furnace was all corroded and my switch would have to be replaced.The total cost would be around 2400.00 and all I would have to pay was 50.00 I was very happy I had bought that warranty as I am sure I will get to use it again for something.

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