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04-25-2015, 10:23 AM
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#1
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Junior Member
Join Date: Mar 2015
Posts: 16
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Honest RV Dealers -- Your experience
We read about all the horror stories about RV dealers lying, and bait and switch, and poor inept service departments, with dealers throwing away previous owners service records, etc.
But has anyone found a good honest dealer with competent techs for Class A repairs and maintenance??? Name and location please.
Or an alignment shop that actually aligns the front correctly....
And what about the factory service and new motorhome delivery with loads of defects. 
Thanks in advance.
__________________
Rob & Ellie & "Lil Tater"
2010 Tiffin Phaeton 42 QBH
2003 Jeep Wrangler Rubicon "Toad"
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04-25-2015, 10:32 AM
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#2
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Senior Member
Join Date: May 2014
Posts: 3,059
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Don't know where you live, but we bought from Tom Lindstrom in Moorpark California. He is the most honest Owner/Dealer I have ever met. He contracts all his repair work to Coast RV in Augora Hills, and they do a great job. If you are looking for a new MH he only sells Newmar, and what ever used ones he takes in on trade.
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Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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04-25-2015, 10:39 AM
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#3
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Senior Member
Newmar Owners Club
Join Date: Aug 2013
Location: Hernando, Fl
Posts: 120
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If you're in the Southeast you might try Independence RV in Winter Garden ,Fl. They are a Newmar dealer who are fair dealers with a great service department.
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Jim & Barb
2015 Dutch Star 4369
2012 Honda CR-V
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04-25-2015, 10:49 AM
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#4
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Senior Member
Join Date: Oct 2013
Location: Altoona, Iowa
Posts: 1,668
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Quote:
Originally Posted by PhaetonRob
We read about all the horror stories about RV dealers lying, and bait and switch, and poor inept service departments, with dealers throwing away previous owners service records, etc.
But has anyone found a good honest dealer with competent techs for Class A repairs and maintenance??? Name and location please.
Or an alignment shop that actually aligns the front correctly....
And what about the factory service and new motorhome delivery with loads of defects.
Thanks in advance. |
These guys are great alignment people. They do MH's, heavy duty trucks and semi's. I've had them align three of my motorhomes and every one was brought into spec and handled great after having it done.
Retread Truck Tires | Oil Filtration | Commercial Lubricants | Services | Iowa Truck | Oil Changes | Inspection | Tire Repair | Alignment | Service Center
__________________
2010 Itasca Sunova 33C, (lots of upgrades and modifications)
2011 Honda CRV, 2004 Rubicon (many modifications)
[SIGPIC][/SIGPIC]
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04-25-2015, 10:52 AM
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#5
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Senior Member
Join Date: Apr 2004
Posts: 3,794
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Northside RV, Lexington, KY Northside RV. Sales, Rentals, Service & Parts in Lexington, KY I have been going there for years, have not purchased a RV, but use them for parts and repairs. Nothing major other than a new Onan generator.
Quote:
Originally Posted by PhaetonRob
We read about all the horror stories about RV dealers lying, and bait and switch, and poor inept service departments, with dealers throwing away previous owners service records, etc.
But has anyone found a good honest dealer with competent techs for Class A repairs and maintenance??? Name and location please.
Or an alignment shop that actually aligns the front correctly....
And what about the factory service and new motorhome delivery with loads of defects.
Thanks in advance. |
__________________
George Schweikle Lexington, KY
2005 Safari (Monaco)Trek 28RB2, Workhorse W20, 8.1, Allison 1000 5 spd, UltraPower engine & tranny, Track bars & sway bars, KONI FSD, FMCA 190830, Safari Int'l. chapter. 1999 Safari Trek 2830, 1995 Safari Trek 2430, 1983 Winnebago Chieftain, 1976 Midas Mini
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04-25-2015, 11:15 AM
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#6
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Member
Join Date: Nov 2013
Posts: 31
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I'm not down playing anyone's experience, but....
How do you know when a (inject salesman, politician, Real Estate Agent, etc. ) is lying?
They are moving their mouths.....
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04-25-2015, 11:20 AM
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#7
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Registered User
Join Date: Oct 2010
Location: Central Florida
Posts: 525
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You might check here for someone in your area.
RV Service Reviews
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R & E
No RV at the moment 
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04-25-2015, 11:22 AM
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#8
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Senior Member
Winnebago Owners Club
Join Date: Mar 2014
Posts: 14,890
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There are lots of good, honest dealers out there. There are a few that give the others a bad name. You hear more about the bad ones than the good ones.
Working with a dealer is a lot about personal relationships. Reasonable people will go farther than ones who are anal and demanding.
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Gordon and Janet
Tour 42QD/InTech Stacker
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04-25-2015, 11:23 AM
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#9
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Member
Join Date: Jul 2012
Location: Columbus, OH
Posts: 59
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Honest RV dealer? In my experience that term is an oxymoron.
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04-25-2015, 11:29 AM
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#10
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Senior Member
Fleetwood Owners Club
Join Date: May 2011
Location: Southwest
Posts: 1,549
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LaMesa RV, Albuquerque, NM. Excellent sales and service.
__________________
Joe and Debbie, Emma the Aussie Cattle Dog who adopted us
2012 Discovery 36J, Blue Ox and Air Force One, 2010 GMC Acadia Toad
USAF (Ret) WDØM https://wd0m.com
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04-25-2015, 12:12 PM
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#11
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Senior Member
Monaco Owners Club
Join Date: May 2014
Location: Satsop WA
Posts: 1,619
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I would feel that premier rv in Colburn oregon is a good dealer. I haven't bought there but find the operation top of the line.
Brazels rv repair in Centralia wa is the best repair you can get.
You always have to remember that most of the "horror" stories are people who bought an entry level coach and are ticked it isn't the same as a top of the line coach. Yes some folks get a bad deal, and there are dis honest dealers.
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04-25-2015, 12:20 PM
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#12
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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We thought we had an really honest dealer, now beginning to doubt that after the engine blew and cost us over $22,000 after only 2,600 miles. From what they said and did along with some posts on this forum there are gaps in the story that are showing up.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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04-25-2015, 12:27 PM
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#13
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Senior Member
National RV Owners Club Workhorse Chassis Owner Retired Fire Service RVer's
Join Date: Apr 2014
Location: Salida, Colorado
Posts: 656
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Quote:
Originally Posted by pagosajoe
LaMesa RV, Albuquerque, NM. Excellent sales and service.
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And the La Mesa RV dealer in Tucson, too. They know us by our first names, have always taken care of us. We used the same service adviser for 10 years, until he recently transferred to their place near Phoenix.
Bruce
__________________
Bruce & Judy, living the dream in Salida, CO!
2005 Nat'l Dolphin W22 Chassis, 2004 Jeep Liberty
"Let's Roll 'em, Let's Roll 'em!"
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04-25-2015, 06:09 PM
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#14
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Senior Member
Join Date: Nov 2008
Posts: 3,648
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One of the best heavy truck alignment shops in the country is Home. This is the factory workshop/test facility for Josam Alignment Equipment. They are located in Orlando, FL on Exchange Dr.
They cured my coach of it's pulling to the right that 2 other shops could not fix. They are not cheap, but the work is excellent.
__________________
2024 KZ Durango Gold
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