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Old 07-19-2015, 01:47 PM   #1
Junior Member
Join Date: Jan 2014
Location: Greenville, SC
Posts: 11
HWH Jack and Slide Repair

I'll tell my story in a moment, but the purpose of my thread is to help anyone else who may have a problem with HWH Jacks or Slides.
Paul Maddox has worked for HWH for many years (20 or 30?) and seems to know every detail about them, as well as how to fix any problems.
Paul lives in Paulden, AZ and has mentioned that he would be happy to help people with HWH questions. Paul is pleasant to talk to and can be reached at home 928-277-5567 or mobile 602-549-3638.
He logs on here as azpete.

My story started on a Saturday morning in Las Vegas, in the 110F heat, when my 3 slides on the Winnebago Adventurer retracted very, very slowly. The hydraulic pump was making a different noise too. The large, main slide did not retract all the way, so I pushed in from the outside, while my wife operated the pump. It went in enough to drive. We had another two weeks of reservations and travel, so this was not good! Camping World doesn't get involved in these repairs, so now what? That's when we remembered Paul and that he lived out west. He agreed to look at it and we could drive to his Paulden home that SAME DAY. Saturday! I worried that a new pump would be expensive and he said he did not have one.
We arrived about 3 hours later and parked in his yard. After a pleasant greeting, he started right on it. His pump test produced 3200 psi, so it was good. We dodged a bullet there, so what caused the slide problem? His knowledge of the system lead him to the "shuttle valve" in the main manifold block. After removal, he showed me where a tiny nut had fallen off the shuttle valve. He put in another valve and the slides and jacks worked like new again.
He asked so little for his work, that I gave him half again that amount and it was still a bargain. If I had taken this to another, less knowledgeable shop, they may have wanted to replace the whole assembly, at a very high cost.
Our vacation may have been ruined or far more expensive, if it wasn't for Paul.
I'm a repairman myself and when I see someone who knows what he's doing and does it well, I want to give credit where it is deserved.
Thank you, Paul, for helping us out!
Richard & Donna

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Old 07-19-2015, 01:57 PM   #2
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Monaco Owners Club
Workhorse Chassis Owner
Join Date: Jun 2008
Location: Glendora Ca.
Posts: 1,254

2004 Monaco Monarch
Blueox, SMI, 1990 Wrangler YJ
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Old 07-19-2015, 01:58 PM   #3
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Join Date: Apr 2010
Location: Cherry Creek, BC Canada
Posts: 6,984
I'll vouch for Paul being good. I chatted with him on the phone for about 10 minutes about my HWH problems and recorded what he was saying in case my remomory screwed up. I then went out and did what he told me to do and a couple hours later I now have four perfectly good and operating HWH knee jacks. The local RV place I deal with were booked solid and couldn't check this for me until September and the other places within a shortish drive wanted hundreds just to have a looksee.

Paul will be repaid in some way shape of form when my wife and I next get to Arizona.
Denise and Dennis Dalla-Vicenza Co-pilot Mizzie
Gracie a Winnebago 29 RQ +
George a Suzuki Toad
(Co-pilots emeritus Furb, Izzy & Mikkael)
Cherry Creek British Columbia
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Old 07-19-2015, 02:50 PM   #4
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Join Date: Jun 2012
Location: Spicewood Texas (West of Austin)
Posts: 2,628
Another thumbs up from me for Paul. He has helped me out in the past. Answering the phone on Sunday and all.
Scotty and Kristen, Airedales Dagny and Wyatt
2007 Newmar Mountain Aire 4528, 450 HP ISM, Allison 4000, 8 Trojan T-105's
2014 F150 4x4 Crew Cab Platinum 157" WB
Roadmaster Blackhawk 2, RVI2 Brake System
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hwh, repair, slide

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