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Old 06-03-2012, 07:35 AM   #1
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Join Date: Nov 2011
Posts: 24
HWH key pad

I had one of my jack buttons that was difficult to get to function for some time, had to push it several times to get it to activate, I geusse it freed up and started to work ok. Yesterday all hooked up and ready to leave, pushed the on button and nothing happened, tried several times and it just wouldnt come on. I checked every fuse that I could find, and they all checked out. Decided to make a day trip in the car and look at it when I had cooled off a little. Got home yesterday eve, jumped in the m/h and pressed the on button couple of times and it worked. after fooling with it awhile it started to work pretty good, didnt have to push hard but just tap it a few times and it would work. there are several swithes on the key pad. I wonder if I could blow the bottom of the key pad out with dry air (like you use on computers) and posssibly some contact cleaner. Dont know if the cleaner can get into the switches on the printed circut board.
Has anyone else tried this.
It is the HWH manual key pad, on a 2003 Newmar Kountry Star.

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Old 06-03-2012, 08:01 AM   #2
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Newmar Owners Club
Spartan Chassis
Join Date: Nov 2010
Location: Grapevine, TX
Posts: 988
I had a similar problem. Talked to HWH and was going to order a new keypad, I think around 150-200. I was on a trip that took me past their facility so stopped and had them look at it and a slow jack. They pulled it out, sent it over to the factory for repair. Also replaced the broken face. I think it cost me about $50. You might talk to them. If you can do without it for a couple of weeks you may be able to send it to them for repair, if you don't want to purchase a new one.

2005 Kountry Star 3907, ISC330, Spartan chassis, M&G braking, Blue Ox Aventa XL
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Old 06-03-2012, 08:51 AM   #3
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If your keypad is on floor next to drivers seat dirt can build up under pad or moisture can get under there.
Your thoughts of cleaning with contact spray can solve the problem for you.
This link in Newmar QT's can give you more info.
98KSCA, 99MACA, 03 KSCA-3740- 8.1 Chev-- ALLISON Trans, now in good hands
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Old 06-07-2012, 08:10 AM   #4
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Location: behind the steering wheel
Posts: 1,148
either call them and order a reman pad, or send yours in to be repaired. either way its very reasonably priced. the part number is on the back side of the touch pad. it starts with AP------ !-562-724-3396 or email service@hwh.com
be careful with contact spray, it will affect the glue that holds the covering on the led's.
i have personal experience using wd 40 on a touch pad.
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