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Old 06-21-2014, 09:35 AM   #1
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Importance of a surge protector.

Just a little story for others out there. I have a 2004 Monaco Monarch. We have had the unit 2 years next month. We pulled up at an RV park in Tennessee that was extremely nice. I pulled into my spot, leveled the motorhome and went outside to plug in my electrical, etc. while my wife let the slides out and prepared the inside. I plug in to the 30 amp receptacle and went inside to power on the ac. No power. I returned outside to check the breaker and everything was good. I went back inside and still no ac. I opened the compartment outside to be blindsided by smoke and sparks.

The RV park's maintenance came and checked the electrical box and verified that everything was good on their end. I called a mobile RV repairman who came out on Memorial Day weekend and was there within an hour. We discovered there was a power wire and a neutral wire swapped inside the electrical box belonging to the RV park, which fed my RV 440 volts. The park got involved and at one point had 4 electricians there.

Ended up frying my outside entertainment center, my power inverter, one receptacle, my breaker box and one electrical panel inside. Everything resulted in a little over $3000. The RV park was very nice about the whole deal and paid for everything. We were very fortunate.

To make things worse, when they swapped the wire inside the electrical panel outside, it hit the next 4 or 5 RV's next to me due to the electrical running in a circuit from one electrical panel to the next. It was a very expensive day/night for the campground but they were very apologetic and made sure that everyone was taken care of.

The RV repairman that came out said that I wouldn't have had any trouble if I wouldn't have happened if I would have had a surge protector at the box. So I have made the purchase and I hope that if you don't own a protector that you will read this. I can only imagine what would've happened if we would have plugged in and ran to the pool or grocery store or something. It may have possibly been a total loss. Who knows.
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Old 06-21-2014, 10:02 AM   #2
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I hope you didn't just buy a "surge protector" since that would NOT have saved you! You need an Electrical Management System. They protect you against just about anything that can go wrong! I would highly recommend the Progressive Industries products. I use the hardwired HW-50C. I would not leave home without it!

Good luck, happy trails, and God bless!
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Old 06-21-2014, 10:30 AM   #3
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Pearce
Hope you got the Progressive Surge Protector? On sale online now at Camping World. Surge Guard is not fast enough to stop damage according to many 'experts' on Moncoers yahoo group which I highly recommend you join. Also no other unit has all the protections the Progressive does, look at their website:
Progressive Industries
Our Progressive has protected us three times over 4 years and each time it was the campground's issue. You can call their number and speak with a technician who will walk you through any problem. Can't afford not to have one.
Get the hardwired unit with the remote display.
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Old 06-21-2014, 10:44 AM   #4
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Quote:
Originally Posted by MSHappyCampers View Post
I hope you didn't just buy a "surge protector" since that would NOT have saved you! You need an Electrical Management System. They protect you against just about anything that can go wrong! I would highly recommend the Progressive Industries products. I use the hardwired HW-50C. I would not leave home without it!

Good luck, happy trails, and God bless!
Yes, the Progressive EMS system not only provides basic surge protection it also protects against more issues such as the high voltage like you had. Here is the Progressive industries 50amp hardwired unit. EMS-HW50C
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Old 06-23-2014, 11:18 AM   #5
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Quote:
Originally Posted by flynnwalter View Post
Pearce
Hope you got the Progressive Surge Protector? On sale online now at Camping World. Surge Guard is not fast enough to stop damage according to many 'experts' on Moncoers yahoo group which I highly recommend you join. Also no other unit has all the protections the Progressive does, look at their website:
Progressive Industries
Our Progressive has protected us three times over 4 years and each time it was the campground's issue. You can call their number and speak with a technician who will walk you through any problem. Can't afford not to have one.
Get the hardwired unit with the remote display.
Frank W. 09 Cayman
Lake City, Florida
What evidence do the experts have to prove that the Surge Guard is not fast enough? I've been using this device for a few months now and it seems like a great unit.
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Old 06-23-2014, 11:25 AM   #6
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Thanks for sharing your lesson learned.

I'm just wondering why this didn't blow up rigs which had used the site prior to you.

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Old 06-23-2014, 11:32 AM   #7
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Quote:
Originally Posted by Pearce View Post
...
The RV park's maintenance came and checked the electrical box and verified that everything was good on their end. I called a mobile RV repairman who came out on Memorial Day weekend and was there within an hour. We discovered there was a power wire and a neutral wire swapped inside the electrical box belonging to the RV park, which fed my RV 440 volts. The park got involved and at one point had 4 electricians there.
So much for the park's maintenance! Are you able to get the park owner to take some responsibility & pay for your damages?

Thanks for sharing your story. We've had a PI on every RV we've owned & it'd take 2 hands to count the number of times it's protected/saved our RV & its electronics over the years. Many people balk at the cost of one, but I would never be without it. Cheap insurance for the price of the items they protect.

Lori-
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Old 06-23-2014, 12:01 PM   #8
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Quote:
Originally Posted by Pearce View Post
Just a little story for others out there. I have a 2004 Monaco Monarch. We have had the unit 2 years next month. We pulled up at an RV park in Tennessee that was extremely nice. I pulled into my spot, leveled the motorhome and went outside to plug in my electrical, etc. while my wife let the slides out and prepared the inside. I plug in to the 30 amp receptacle and went inside to power on the ac. No power. I returned outside to check the breaker and everything was good. I went back inside and still no ac. I opened the compartment outside to be blindsided by smoke and sparks.

The RV park's maintenance came and checked the electrical box and verified that everything was good on their end. I called a mobile RV repairman who came out on Memorial Day weekend and was there within an hour. We discovered there was a power wire and a neutral wire swapped inside the electrical box belonging to the RV park, which fed my RV 440 volts. The park got involved and at one point had 4 electricians there.

Ended up frying my outside entertainment center, my power inverter, one receptacle, my breaker box and one electrical panel inside. Everything resulted in a little over $3000. The RV park was very nice about the whole deal and paid for everything. We were very fortunate.

To make things worse, when they swapped the wire inside the electrical panel outside, it hit the next 4 or 5 RV's next to me due to the electrical running in a circuit from one electrical panel to the next. It was a very expensive day/night for the campground but they were very apologetic and made sure that everyone was taken care of.

The RV repairman that came out said that I wouldn't have had any trouble if I wouldn't have happened if I would have had a surge protector at the box. So I have made the purchase and I hope that if you don't own a protector that you will read this. I can only imagine what would've happened if we would have plugged in and ran to the pool or grocery store or something. It may have possibly been a total loss. Who knows.

I got mine last week and used it this week. The DW though I was nuts to spending $200+ on a Progressive Surge PT30C. (CW just hand them almost $100 off) But stories like this helped her swallow it. I would never leave home with out it.
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Old 06-23-2014, 01:17 PM   #9
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Quote:
Originally Posted by MSHappyCampers View Post
I hope you didn't just buy a "surge protector" since that would NOT have saved you! You need an Electrical Management System. They protect you against just about anything that can go wrong! I would highly recommend the Progressive Industries products. I use the hardwired HW-50C. I would not leave home without it!

Good luck, happy trails, and God bless!
l

There are Surge Guards,, And Power Protectors, Progressive calls thiers an Energy management System, but in fact Monitoring might be a better "M" word.

A competitor calls their product "Surge Guard".

Then there are Spike Supresors.. Which PDI calles a Surge guard. and so does the other company
To the O/P

A box with a cord, outlet and LED's. only is a spike supressor, it might protect you if you plug it in then plug into it, as it will go off like a fire cracker if you plug into an outlet like that and thus, (Hopefully) alert you to a problem, it is also history if that happens.

A box with a plug, Socket, and a DIGITAL DISPLAY, and possibly a button... And a price tag with over 100 bucks (or over 150 for a 50 amp version) is most likely what you need.

This unit should specify that it protects against over/under voltage.
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Old 06-23-2014, 02:44 PM   #10
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Ok you have convinced me. Just ordered he PT30c by Progressive!
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Old 06-23-2014, 10:38 PM   #11
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I have and now use both the progressive surge protector and a hard wired TRC 50 amp surge guard. I'm not an expert by any stretch but when I read the specs on the Progressive SSP-50, it looks like it is basically a spike arrestor, It does check for reverse polarity and open neutral or ground. It doesn't say anything about protecting against over or under voltage.
The TRC surge guard does protect against over and under voltage along with all that the SSP-50 does.
Experience, very expensive 5K experience has taught me to use both! Just in case.
Good luck. I've been there unfortunately.
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Old 06-24-2014, 12:15 AM   #12
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Having a volt meter and knowing how to check the connection helps when you need to get the maintenance folks involved.

Most do not have much electrical training and showing them exactly what is wrong before you plug in is helpful.
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