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Old 05-15-2011, 05:34 PM   #1
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Workhorse Chassis Owner
Join Date: Jul 2008
Location: Lambertville Mi
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Just Me ??

I have to wonder if it is just me? Last year returning from our winter escape I took our MH in for normal service, and to repair my HWH leveling system. Excess slope light stayed on, plus would not hold , would retract not holding pressure (needed a switch and valves waited 6 WEEKS! for the parts !) This year returning needing normal service, and to REPAIR my HWH LEVELERS ! It has now been 3 weeks trying to repair or to find why my my jacks take forever to retract! In Yuma when trying to leave I found a 1x2 to make a folcrum with a slight pressure the 3 jacks with a little pressure would retract so I could continue our trip. I'm wondering if I am just having bad luck or is HWH just a problem I need to live with ??

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Equinox Toad
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Old 05-15-2011, 05:39 PM   #2
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Location: Rochester NY
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HWH definetly had a long back order last year for parts. We waited 6-8 weeks for parts for our customers. This year, they are shipping in 3-4 days.

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Old 05-16-2011, 10:10 AM   #3
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Ford Super Duty Owner
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Location: Mcdonough, Ga.
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HWH is a great company to work with if you are a dealer. Many times they cover out of date warrentys. It always seemed to me that we had much more problems with HWH than any other jack company. There jacks bind more than any other co's. If you have HWH's jacks I would not lift the MH off the ground. It seems their jacks just bend easier than others.
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Old 05-16-2011, 10:26 AM   #4
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Join Date: Jul 2006
Location: Wellington, Florida
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Hi stearn,
The jacks that will not retract may need to be replaced. I just did two of my jacks for the same reason. There is a very large seal at the bottom of the jack cylinder. Over time, this seal will constrict around the cylinder. This is a slow constriction process and will continue to get worse over time. Spraying helps in the short term, but nothing will help in the long term except replacement.

There is a way one can check to make sure it is the jack and not a valve. With the jack no longer retracting (but no fully retracted) manually open the valve for that jack. If the jack retracts fully, the valve is the problem. If the jack remains wherever it was, the jack will need to be replaced.

Lastly, check the jack springs. Are the last 5 coils of the spring straight or tapered into the hook part of the spring? If they are straight then replace the springs. If they are tapered, they should be okay.
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