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Old 05-22-2017, 06:28 AM   #15
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Join Date: Feb 2017
Posts: 243
Originally Posted by hohenwald48 View Post
Mine was kind of like that. Would go one way but not the other. With the motor removed and with no load, it would turn just fine in both directions.

Replaced the motor assembly and all is good. Got it at


I wish mine was doing that. I got a new motor and was only going one way. I open the door and the motor moves. I close the door and the motor doesn't move. I'm so lost.

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Old 05-22-2017, 10:40 AM   #16
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Join Date: Feb 2017
Location: Indiana
Posts: 109
You could try isolating the problem -

With the steps extended, find the 2 wires going from the motor to the control box. Cut both wires in a convenient place about half way between the motor and controller. Strip the wire insulation about a half inch from both wires going to the motor.

Cut off one end plug and strip back the insulation from an old extension cord (I used an old vacuum cleaner cord). Twist one of the extension cord wires to one of the motor wires and tape it with electrical tape. Do the same with the other two wires. It doesn't matter which one goes to which. You have now extended your motor wires.

On the other end of the extension cord, cut back about 6 inches of the rubber cord jacket and then strip back the wires about a half inch. Go to your coach or chassis 12 volt battery and touch one of the wires to the positive terminal and the other wire to the negative terminal. Touch it only for a second or two. You probably will see a spark when you touch the second wire. That's ok. Did the steps move? If not, flip flop the wires and touch them to the battery terminals again. Did the steps move?

If the steps did not move, you have a problem with the motor, gearbox or step mechanism. If they moved, you have a problem with the controls, control box or system wiring.

You can extend and retract the steps this way but do not hold the wires on the battery longer than necessary. Without the control box, the motor will keep trying to move the steps until it either burns up or trips the breaker.

To put it back to the way it was, twist and tape up the two wires initially cut from motor to control box.

2007 Winnebago Sightseer 35J
2003 Ford Sport Trac
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install, kwikee

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