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Old 11-21-2012, 05:18 PM   #15
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If after doing some of the above steps (pun) you determine that the motor itself is bad, you can use a Ford Taurus electric window motor. Do a search and you should find the info. I replaced mine a few years ago and all has been good since.
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Old 11-21-2012, 08:15 PM   #16
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I have a 07 Phaeton my steps where making a lot of noise with out any movement. Found the white plastic gear striped and the worm gear was worn bad. The problem that I discovered was the gearbox grease was very thick like wax. I think when the cold temps made the gearbox hard to move thru its cycle causing the failure to the drive motor. Prior to installing a new motor I washed the old grease from the gearbox and relubed with a ultra low temp grease and so far this year the steps have worked every time.

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Old 11-21-2012, 08:45 PM   #17
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X3 on the mid 80's Ford Taurus window motor. Perfect replacement and only $36 at Autozone.
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Old 11-21-2012, 11:31 PM   #18
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Like the man said "Lubrication", its not always the fix but start with the simple fix first and work up to the more complicated fixes.
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Old 11-22-2012, 06:43 AM   #19
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Going in but not coming out sounds like a controller issue to me. I'm sure that while you had the motor loose, you could tell if the mechanism on the steps was binding or free. Keep us posted.
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Old 11-22-2012, 07:21 AM   #20
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Lube the step everywhere wd 40 or what ever your flavour of lube and operate the step while pushing by hand in and pulling it out several times until it works on its own. 99 .9 percent of the time it is a lube issue and being a newer coach and the fact that the step motor is working, tips the odds towards a lube issue.
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