Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 02-02-2016, 06:44 PM   #1
Junior Member
 
Join Date: Sep 2015
Posts: 7
MCD Shade fire hazard warning

POTENTIAL FIRE HAZARD FROM MCD SHADES

Three months ago my Country Coach engine abruptly stopped on the interstate. We smelled a hot electrical odor, but could find nothing abnormal. The gauges, ignition, and everything activated with the key were just dead. After several hours beside the highway the coach was towed to an RV/diesel mechanic. Imagine my surprise when they found that the problem was caused by the MCD power shades on the front window

In Nov, 2010 I had MCD shades installed at the factory in McKinney TX. The power privacy and sun shades were a big improvement over the stock curtain in my '07 Intrigue. It was necessary several times to reset the shade limits and a motor needed replacement, but other than those minor problems, the shades functioned well and we were happy with them. MCD has helpful tech reps that I occasionally called with questions. Prior to my coach towing experience I felt that MCD was a reputable company.

One of the MCD features is that the shades will not lower enough to block the drivers view while driving. To facilitate this function MCD made an electrical connection to the ignition wire directly behind the key, but they did not install a fuse or diode in this line. It was just a direct wire from the ignition which ran up the side post on driver side and across the front beneath the metal shade frame to the motor power connections on the passenger side. Apparently 5 years of vibration had rubbed a bare spot in the insulation and the wire from the ignition shorted out. This caused the wire insulation to burn leaving bare wire along its entire course to the main ignition wire. Two different repair facilities inspected the damage and said we were extremely fortunate the coach did not catch on fire. They both said the plastic/vinyl material where the shade structure was mounted is very flammable.

This is when I changed my opinion about MCD. I initially phoned them and talked to the helpful tech rep who I had previously dealt with. I explained the problem and asked that MCD reimburse my repair costs. His response, after checking with his superiors, was that it had been 5 years and was beyond any warranty period. Furthermore they always connected to the ignition wire and there had never been a problem. A fuse was not needed because this wire was only to detect if the key was on or off and no significant current was involved. My roadside engine shutdown and near coach fire was not their fault and they would assume no responsibility for repairs.

I was naive enough to think that MCD just did not have the big picture, and if they understood the problem that they would be thanking me for alerting them to the potential liability of a coach fire. I contacted two independent MCD shade installers who told me they never make a connection to the main ignition line, but if they did, they would certainly put a fuse in the line.
I mailed a detailed letter to "MCD Management" explaining everything. A month later when I phoned MCD, no one knew anything about my letter. So I emailed the letter to them twice. The best offer I got after repeated phone calls was "10% discount on future MCD parts".

So my warning to any of you RVer's with MCD shades, check to see how the ignition is connected to the shades. You might be able to prevent a breakdown on the highway, and worse case scenario, prevent the loss of your coach to a fire. I am very disappointed that MCD has chosen to not take this potentially dangerous situation seriously.
__________________

__________________
PAMART is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 02-02-2016, 07:53 PM   #2
Community Administrator
 
JohnRR's Avatar


 
Fleetwood Owners Club
Workhorse Chassis Owner
Join Date: Sep 2010
Location: Marquette, Michigan "Da UP"
Posts: 16,944
Any possibility that wire was pulled tight when making adjustments or replacing the motor?
__________________

__________________
John & Cathy R.
06 Pace Arrow 38L W24
08 14 Lincoln MKX AWD
See My RV Upgrades
JohnRR is offline   Reply With Quote
Old 02-02-2016, 08:03 PM   #3
Junior Member
 
Join Date: Sep 2015
Posts: 7
Quote:
Originally Posted by JohnRR View Post
Any possibility that wire was pulled tight when making adjustments or replacing the motor?
I've thought about that. it could have happened. However, if an inline fuse were present there would have been no problem. Inherent design of no fuse is a problem
__________________
PAMART is offline   Reply With Quote
Old 02-02-2016, 09:01 PM   #4
Senior Member
 
dons2346's Avatar
 
Country Coach Owners Club
Join Date: Dec 2010
Posts: 4,497
Although my problem wasn't as serious as yours, I too was offered a 10% "customer loyalty" discount when a couple of ours broke at 2 years old. I removed a whole coach full of MCD and installed Auto Motion shades which are much more robust.

Glad no one was hurt
__________________
Don
2002 Country Coach Intrigue
dons2346 is online now   Reply With Quote
Old 02-03-2016, 02:51 AM   #5
Junior Member
 
Join Date: Sep 2015
Posts: 7
Quote:
Originally Posted by dons2346 View Post
Although my problem wasn't as serious as yours, I too was offered a 10% "customer loyalty" discount when a couple of ours broke at 2 years old. I removed a whole coach full of MCD and installed Auto Motion shades which are much more robust.

Glad no one was hurt
I've got a new coach ordered with Auto Motion. Glad to hear you like them
__________________
PAMART is offline   Reply With Quote
Old 02-03-2016, 02:39 PM   #6
Senior Member
 
Join Date: Nov 2014
Posts: 220
Fuse in this circuit could cause another safety issue: if blown, the shade could come down completely while RV is in motion. I agree with MCD not using fuse and I think it is a little unreasonable to blame them after 5 years.
Mike
__________________
myarmar is offline   Reply With Quote
Old 02-03-2016, 02:51 PM   #7
Community Administrator
 
JohnRR's Avatar


 
Fleetwood Owners Club
Workhorse Chassis Owner
Join Date: Sep 2010
Location: Marquette, Michigan "Da UP"
Posts: 16,944
I'd say once the fuse blew the shade would stop/stay where it was at.
__________________
John & Cathy R.
06 Pace Arrow 38L W24
08 14 Lincoln MKX AWD
See My RV Upgrades
JohnRR is offline   Reply With Quote
Old 02-03-2016, 03:04 PM   #8
Senior Member
 
Join Date: Nov 2014
Posts: 220
I think this wire is only for sensing ignition ON or OFF, not for powering the shade motor.
__________________
myarmar is offline   Reply With Quote
Old 02-03-2016, 03:08 PM   #9
Member
 
jzeurcher's Avatar
 
Monaco Owners Club
Tiffin Owners Club
Freightliner Owners Club
Join Date: Feb 2015
Location: Montana
Posts: 42
Agree X2
__________________
2016 Phaeton 42LH
jzeurcher is offline   Reply With Quote
Old 02-03-2016, 03:10 PM   #10
Senior Member
 
ernieh's Avatar
 
Join Date: Jul 2009
Posts: 1,109
Quote:
Originally Posted by JohnRR View Post
I'd say once the fuse blew the shade would stop/stay where it was at.
Not true. The wire that they are talking about is the ignition sense wire. If that was fused and the fuse blew, the shades would think that you were parked and move through their full travel.
__________________
ernieh
2012 Phaeton 36QSH
2007 Wrangler Toad
ernieh is offline   Reply With Quote
Old 02-03-2016, 03:11 PM   #11
Registered User
 
mel s's Avatar
 
Join Date: Mar 2010
Posts: 8,777
Quote:
Originally Posted by PAMART View Post
Two different repair facilities inspected the damage and said we were extremely fortunate the coach did not catch on fire. They both said the plastic/vinyl material where the shade structure was mounted is very flammable.
PAMART
How did they test the flammability of the plastic/vinyl material where the shade structure was mounted?
Mel
'96 Safari
__________________
mel s is offline   Reply With Quote
Old 02-03-2016, 03:27 PM   #12
Senior Member
 
Scatterbrain's Avatar
 
Join Date: Jun 2015
Location: Yucca Valley, Ca.
Posts: 506
Quote:
Originally Posted by ernieh View Post
Not true. The wire that they are talking about is the ignition sense wire. If that was fused and the fuse blew, the shades would think that you were parked and move through their full travel.
They would still need to be powered up to operate. The shades don't just drop down when you turn off the ignition. They just have a much shorter travel when the ignition is on.
__________________
Scatterbrain is offline   Reply With Quote
Old 02-03-2016, 09:40 PM   #13
Senior Member
 
Rich-n-Linda's Avatar
 
Join Date: Nov 2011
Posts: 884
More "help" from the Nanny State and corporate legal departments trying to justify their existence.

Why does that so-called "protection" need to be installed in the first place? What driver in his right mind is going to lower the shade far enough to block his view of the road?

Learning this has taken MCD off my list of new shade suppliers.
__________________
Rich-n-Linda is offline   Reply With Quote
Old 02-03-2016, 09:48 PM   #14
Senior Member
 
JohnBoyToo's Avatar


 
Monaco Owners Club
Join Date: May 2012
Location: DFW, Tex-US
Posts: 4,850
I have a different opinion of them...

I just left their facility yesterday after they fixed both my front shade and the large one behind the passenger side couch...

Both issues were self induced and they charged me $62 to repair TWO 5 year old shades - I almost spent more in fuel getting there than that

The tech said the predominate reason the front blinds lose their memory is we do something else while moving the blind - like jacks or engine starts or something else that interrupts power or low voltage while the shade is moving...
__________________

__________________
'11 Monaco Diplomat 43DFT RR10R pushed by a '14 Jeep Wrangler JKU. History.. 5'ers: 13 Redwood 38gk, 11 MVP Destiny, Open Range TT, popups, vans, tents...
JohnBoyToo is offline   Reply With Quote
Reply

Tags
fire



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
More shade failures Gary.Jones Entegra Owner's Forum 70 11-18-2015 08:53 PM
HELP with MCD Shade Driver's Window! hugh37 Newmar Owner's Forum 12 10-01-2015 07:21 PM
Exhaust Manifold Crack potential fire hazard AU Monaco Owner's Forum 3 11-14-2014 09:19 AM
Replacing existing shade with MCD manual roller shade faraway Newmar Owner's Forum 4 01-12-2014 01:57 PM
MCD Innovations Appoints New President DriVer RV Industry Press 0 01-05-2014 09:32 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 12:15 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.