With a degree in management, retail trends was part of the program...so, my first thought would be that any direct company contact with current owners is often an effort being driven by the sales department. Current owners are often targeted for sales deals to get them into a new product from the same company.
From your Forum ID, I'm guessing you have a Monaco Vesta...Monaco = Currently on a Navistar Chassis.
Monaco RV - Home
So if you take part, be on the lookout for the sales pitch.
Best of luck and safe travels
Kim and Steve, Mustang LCDR (Ret), '07 Damon Outlaw #1193
I have seen gross intolerance shown in support of tolerance, Samuel Coleridge
WE LOVE OUR OUTLAW RV