everyone that has a problem with their MH will go on the internet and post about their experience, especially the bad ones.... the bad posts gets way more weight than the good ones. Lots of the negative posters dont even have the Palazzo, mostly second hand info.... but my experience has been very good and lots of Palazzo owners are very happy with their units... we love the floor plan, plenty of sleeping space.... and you get alot a bang for the buck. Quality wise is decent, but if you compare apple to apples to other MH (like we did) the Palazzo always came up on top....
2014 Thor Palazzo 33.3 (Melody), Folkstone
2013 Jeep Rubicon, Ready Brute Elite & Currie Ent Baseplate