Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 09-12-2015, 02:19 PM   #15
Junior Member
 
Join Date: Feb 2015
Posts: 27
We bought our Tiffin at Lazy Days the largest dealer in Florida and probably the US and they said they stopped selling Newmar because the company did not back up their warranties. You can call Lazy Days and ask them but thats what I remember. Tiffin does have us get in line for warrenty repairs at Red Bay but they do all of them when they get you in the bays. Lazy Days says Tiffin has been great about paying for the warrenty work they submit for their customers. So far we have been very happy with the quality but we are new owners and have no experience with anything else. Hopefully we will continue to be happy.
__________________

__________________
Beth & Les Clarke
2015 Allegro 31SA, 2011 Ford Edge
Blue OX tow bar, SMI Brake
gatorgirl66 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 09-12-2015, 03:05 PM   #16
Senior Member
 
allegro1x's Avatar
 
Join Date: Feb 2014
Location: Georgia
Posts: 706
If we're talking about quality control, what happened with the millions of airbags being recalled by auto companies. Provost and Foretravel that cost in the millions of dollars probably have a little better quality control than the average RV. If you like the features of a certain MH better than all the rest, that's the one to buy. Dave
__________________

__________________
Tiffin 32CA 2012
2007 Jeep Liberty
Mitzi-chihuahua+Ruby and Raisin- baby shih tzu sisters
allegro1x is offline   Reply With Quote
Old 09-12-2015, 05:43 PM   #17
Senior Member
 
Vacay Wheels's Avatar
 
Newmar Owners Club
Join Date: Oct 2014
Location: Seattle, WA
Posts: 305
This is the biggest thing that concerned me when considering both. So many people on the forums talked about driving to Alabama for work, and the difficulty of getting work done closer to home. Being in Seattle, that's a non-starter.

So far I have not yet completed repairs on my Bay Star, but Newmar has expressed willingness to pay for a highly reputable local shop to do it, so I am optimistic.
__________________
2015 Newmar Bay Star 3215
2012 Honda Fit Sport
Vacay Wheels is offline   Reply With Quote
Old 09-13-2015, 03:54 AM   #18
Senior Member
 
tanstaafl's Avatar
 
Tiffin Owners Club
Ford Super Duty Owner
Join Date: Sep 2012
Location: North Port, Fl
Posts: 588
Quote:
Originally Posted by Vacay Wheels View Post
This is the biggest thing that concerned me when considering both. So many people on the forums talked about driving to Alabama for work, and the difficulty of getting work done closer to home.
That's a common misconception. Tiffin will authorize a local service center of your choice for any warranty work.
__________________
Not all who wander are lost.

2014 Allegro 36LA
tanstaafl is offline   Reply With Quote
Old 09-13-2015, 04:05 AM   #19
Senior Member
 
mikelm48's Avatar
 
Newmar Owners Club
Spartan Chassis
Join Date: Nov 2010
Location: Grapevine, TX
Posts: 975
Quote:
Originally Posted by HGC View Post
Newmar,Fleetwood and more is in Indiana. Tiffin is in Red Bay Alabama. Complicated repair seems to be best done at the Factory. Red Bay seems to be packed most of the time and they don't take appointments. I know for sure Fleetwood does, not sure of Newmar. If there is a chronic problem you most likely will need to go to the factory.
Newmar makes service appointments, in fact you would be hard pressed to get work done at the factory without one.
__________________
Mike
2005 Kountry Star 3907, ISC330, Spartan chassis, M&G braking, Blue Ox Aventa XL
mikelm48 is offline   Reply With Quote
Old 09-13-2015, 10:40 PM   #20
Member
 
Summerhouse's Avatar
 
Join Date: Apr 2013
Location: Mid Michigan
Posts: 89
When we started shopping for our next coach we literally got out a yellow legal pad and listed all the brands/models we were considering. We had a brochure for each one too that we picked up at shows. We walked through each one so we could actually lay eyes on each model. We narrowed it that way to three: Tiffin Allegro, Newmar and Winnebago. Then we listed EVERYTHING that we considered relevant to both of our wants and needs. We considered for example, wheel size, chassis size, thickness of roof insulation, residential fridge, fireplace, room around the bed to walk around, price, floorplan, etc.
For our criteria, Tiffin scored the most ✔️marks. In fact the only thing I was disappointed on with Tiffin is that windows were single pane instead of dual. Fortunately it has been a non-issue for us! One year of use, 8000 miles, and we are extremely happy, comfortable and satisfied. Yes, we had a few minor things that required attention at delivery. Our dealership was very attentive and all has been a positive experience. One incident that I will relate: I spotted a screw in the left front tire of our coach while we were in Red Bay watching the build. I pointed it out to a factory rep who noted in. We couldn't stay for the paint process and went home. When our coach arrived and we were doing our inspection at the dealership I inspected the tire...and found a worn down screw! Hmmmph! I told the dealership I wanted the tire changed, not the screw removed, but changed and with a same brand tire. Tiffin with one one call from the dealership ok'd the tire replacement that same day. Two days later, I answered my phone and to my astonishment, it was Bob Tiffin calling, wanting to know if everything was okay with our coach and were we happy? Turned out the Service Mgr. at the dealership forwarded the picture I took of the tire of our coach at the factory with a shiny screw sticking out of it to Tiffin Mfg., and it worked its way somehow to Bob Tiffin. The fact he would take the time to personally call a customer and apologize impressed me, made me feel really good, and showed me that everything isn't perfect at Tiffin, but dammit...they care and will make it right.
__________________
Summerhouse is offline   Reply With Quote
Old 09-14-2015, 10:29 AM   #21
HGC
Senior Member
 
HGC's Avatar
 
Join Date: Feb 2014
Location: Pittsburgh PA
Posts: 227
Tiffin vs. Newmar

Had nearly 40 items (problems) including non-operating slides and jacks on first trip. Tiffin was no help over the phone. We were in CO from PA. Took 3 days to finally solve it with the help of others. Had to pay $56. for overnight delivery of the driver's side window switch. Could go on forever. Still working on bad connection to the macerator commode. Never got a phone call from B. Tiffin.
The service manager at the dealership told us that they(brands) all seem to be made the same(was comparing Fleetwood) but Tiffin gets parts to him more easily. However they had our unit for 7 weeks waiting for parts. Then I gave them specific directions not to do anything they couldn't handle. Well they have really made a mess of things they shouldn't have touched. Plus gave it back to me a muddy mess.
I would expect problems with a used unit but I am only 4 months out of warranty and all of these problems should have been OC'd at RB. Not going to RB because we are running two businesses.
We like this coach but really are disappointed at the lack of QC at Tiffin and shoddy work at the dealership. I am continuing to work on it.
If you are handy you can take care of most problems like myself, but big problems like roof repairs, slides, and things proprietary to the manufacturer probably should be taken care of at the factory or some of the rare qualified repair shops.
If you live near RB then go for the Tiffin. If you live in the midwest think of Fleetwood or Newmar. I have two friends with Fleetwoods and I really like them and they are older units. As I said we like the 36LA but it has assembly problems. The Fleetwoods I have been in are also very nice and I know both Newmar and Fleetwood have excellent factory service.
Maybe LazyDays lost their dealership with Newmar and they may not be able to handle the service.
__________________
HGC is offline   Reply With Quote
Old 09-14-2015, 12:10 PM   #22
Member
 
Summerhouse's Avatar
 
Join Date: Apr 2013
Location: Mid Michigan
Posts: 89
HGC...sounds like you indeed had some QC problems with your unit and that is absolutely no fun, should not happen and regrettable.
It sounds like your dealership however was even more of a problem. #1 they didn't listen to you, the customer. #2 the mechanics and the service dept are not on top of it.
I will absolutely say that the service dept of the dealership one deals with is crucial to how well a person will enjoy ANY brand of coach.
A poor service dept. or a inept service writer will make any manufacturer look bad.
__________________
Summerhouse is offline   Reply With Quote
Old 09-14-2015, 04:53 PM   #23
Senior Member
 
FreedomDream's Avatar
 
Join Date: Aug 2012
Location: fulltiming
Posts: 294
Don't compare motorhomes based on their respective forums. The Tiffin form is without doubt the best motorhome forum on the internet. The discussions there are the most intelligent and well written than any other and engages more owners than the SOB forums. As a result, it may seem that Tiffin owners have more complaints but you also find the most loyal motorhome owner there.

Both Newmar and Tiffin make good products. Go with the one YOU like.

Enjoy!
__________________
Bob & Joan Alexander, 2010 Tiffin Phaeton 36 QSH, 2013 Jeep Wrangler (toad)
Lobo & Juniper (woof, woof)
FreedomDream is offline   Reply With Quote
Old 09-14-2015, 05:39 PM   #24
Senior Member
 
CoastieSCPO's Avatar


 
Tiffin Owners Club
Ford Super Duty Owner
Coastal Campers
Join Date: Sep 2006
Location: Monterey, Tn
Posts: 1,081
FreedomDream is correct regarding the TiffinRVNetwork as it is IMHO, the best forum there is. I always go there for help, just as I did on this forum for Workhorse-related issues.

We have owned three Tiffin gas motorhomes over the past 20 years and each of them have had little issues that TMH handled both at the factory in Red Bay, or at authorized shops locally. All to my satisfaction. I would not hesitate to purchase another Tiffin motorhome if I were looking to buy. I also would not hesitate to buy a Newmar coach either. They are very well made. With the Tiffin 32SA you can get more for the money I think. The coach is on a 22000 lb chassis with 22 inch wheels. The Newmar maybe on a 20500 lb chassis with 19.5 in tires, but I am not certain about that. The difference in tire size means a difference in ride quality. With the 32SA, if ordering new, you can have them build it on a 24000 lb chassis, install Sumo springs and a residential refrigerator with an inverter and extra batteries. All costing more money, of course.

Whatever the choice, they are both great companies.
__________________
2012 Tiffin Allegro 34 TGA
Ford V-10 22000 lb chassis
Brake Buddy Advantage,
CoastieSCPO is offline   Reply With Quote
Old 09-14-2015, 07:33 PM   #25
Senior Member
 
Betr2Trvl's Avatar
 
Join Date: Dec 2014
Location: Georgia
Posts: 1,067
Just to clarify the above post, the 32SA was moved to the 24k chassis as standard at some point in the 2015 model year. The 2015 model year Tiffin printed literature showed it as 22k, so not sure when the change was, so if by chance you look at used units you would obviously want to confirm which chassis.

With the 31SA you can upgrade it from the 22k to the 24k as we did......
__________________
D&S
2015 Tiffin Allegro 31SA; 24k chassis, Sumo springs
2015 Jeep Cherokee Trailhawk
Betr2Trvl is online now   Reply With Quote
Old 09-15-2015, 01:20 AM   #26
Senior Member
 
LCDRAKAllen's Avatar
 
Newmar Owners Club
Ford Super Duty Owner
Join Date: Jun 2015
Posts: 124
I am quite happy with our Newmar BayStar. I did my homework and I chose the Newmar. I like the craftsmanship, quality and features. I also liked the reputation that Newmar has established. New arms motto is: "Newmar, when you know the difference." What more needs to be said! Here is a link to some add'l info on Newmar's Quality Control:
http://www.newmarcorp.com/blog/posts...ality-control/

Happy hunting, and good luck.
__________________
2015 Bay Star 3401
2013 BMW C650 GT
LCDR USN (ret)
LCDRAKAllen is offline   Reply With Quote
Old 09-15-2015, 11:35 AM   #27
HGC
Senior Member
 
HGC's Avatar
 
Join Date: Feb 2014
Location: Pittsburgh PA
Posts: 227
Tiffin vs. Newmar

Quote:
Originally Posted by LCDRAKAllen View Post
I am quite happy with our Newmar BayStar. I did my homework and I chose the Newmar. I like the craftsmanship, quality and features. I also liked the reputation that Newmar has established. New arms motto is: "Newmar, when you know the difference." What more needs to be said! Here is a link to some add'l info on Newmar's Quality Control:
Inside Look: Newmar's Unmatched Approach to Quality Control - Newmar

Happy hunting, and good luck.
Wish Tiffin would read the above Newmar blog actually wish they would have read it before they shipped our ordered coach with so many flaws. What a mess. Like our coach, hate so many problems. Newmar is a quality coach same as Tiffin when proper care is taken in the production and QC. Tiffin please take notice. Others don't need these problems.
__________________

__________________
HGC is offline   Reply With Quote
Reply

Tags
newmar, tiffin



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2016 Bay Star Sport 2705 Mod - Pantry 15650street Newmar Owner's Forum 4 08-15-2015 10:04 AM
2000 Tiffin Allegro Bay diesel aaronwhite17 Tiffin Motorhomes Owners Forum 3 04-12-2015 04:37 PM
Tiffin Allegro Bay 2004 Domestic Duc Workhorse and Chevrolet Chassis Motorhome Forum 3 03-10-2015 12:36 PM
Tiffin Allegro Club Redbaytravel Clubs & Associations 0 09-25-2014 08:47 AM
Entegra, Tiffin, Newmar, Winnebago Tag Axle 2015 Models itgeekgal Class A Motorhome Discussions 13 08-19-2014 01:41 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:37 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.