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Old 04-06-2012, 07:44 AM   #1
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No hot water

We just had our motorhome dewinterized by the local RV dealer (wont name them even tho they have really ticked me off) and now we dont have hot water. We get a splash of hot water and then it runs cold again and the propane heater AND the electric have been running all night. We are in canada and the temp last night did dip below freeziing (about -2C). I checked the breakers and they are good, I have seen the amp load change when I turn the electric heater off and on and the propane is working. Do any of you have any other ideas or suggestions as to why I cannot maintain hot water? I know this is our first RV and I am learning more and more on the fly but dangit, I would like to NOT have to learn something EVERY day LOL.

cheers

John and Judy
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Old 04-06-2012, 07:53 AM   #2
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If your rig was just dewinterized, there is a good chance the RV dealer forgot to change the position of the water heater bypass valves. There is also a possibility the valves of the outside shower is turned on, but the shower head itself is turned off. This will cause hot and cold water to mix.

If the water heater is empty and you have the electric heating element turned on, be aware that the heating element WILL be burned out. However, the water heated should still work on propane. Hopefully, since you say you get a splash of hot water, the hot water heater is not empty. The inlet valve may be open, but the bypass may also be open allowing cold water to flow directly to your faucets instead of going through the water heater first.
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Old 04-06-2012, 08:07 AM   #3
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Thank you so much for your answer, in the light of day I went out and checked the hot water heater again and those IDIOTS at the RV place left my hot water heater in bypass mode. I guess my electric element is toast right? I do have hot water again so I am hoping that the tank itself isnt damaged and that the element can be replaced itself.


cheers

John
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Old 04-06-2012, 08:11 AM   #4
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I certainly hope you make those. "idiots" pay for the new element. A financial lesson never hurt anybody.
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Old 04-06-2012, 08:18 AM   #5
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Originally Posted by WannaFTit View Post
Thank you so much for your answer, in the light of day I went out and checked the hot water heater again and those IDIOTS at the RV place left my hot water heater in bypass mode. I guess my electric element is toast right? I do have hot water again so I am hoping that the tank itself isnt damaged and that the element can be replaced itself.


cheers

John
Your water heater element may not be toast. If there was water in the tank, it's probably OK. It will, however, burn out in a couple of minutes if it is activated without being submerged in water. Test it before you fly off the handle. Maybe it's still OK.
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Old 04-06-2012, 08:19 AM   #6
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I certainly hope you make those. "idiots" pay for the new element. A financial lesson never hurt anybody.
I agree. And don't be shy about posting who they are. Others will benefit from their carelessness.
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Old 04-06-2012, 08:20 AM   #7
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I went through the same problem with a 2012 Thor Challenger. The dealer/manufacturer never turned on the water heater inlet and discharge valves. The quality of service really stinks at these well known dealers and service centers
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Old 04-06-2012, 08:28 AM   #8
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For what it is worth I replaced a check valve on the water heater on a 2011 Winnebago Journey for a friend this last winter. He was not getting any water into the heater tank at all. After contacting the factory we found that there is an access cover under the water heater (behind the dual wheels). Up inside this little tight compartment are four hoses. Two are for the engine preheat and the one hardest to reach--way up above the other two--has the check valve that, according to Winnebago, is PRONE TO FAILURE. It is a real pain to change, mandating a small channelocks pliers, long slender fingers, an "
I will not fail" persistent attitude and a generous use of "shop language" if ladies are not present!!
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Old 04-06-2012, 08:32 AM   #9
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The company in question is Sicard Holiday Campers here in smithvill ontario canada. There arent many RV centres around our area which makes things a bit of a pain when it comes to service but you can bet I will drive that extra hour or however long I have to go in order to NOT use them again. I think the element is ok since I can see a load drop when I turn the electric switch off and then an increase when I turn it back on but still, after assuring me that the motorhome was ready for service and finding this, I am not taking any chances of them making a worse error and costing me mega dollars down the road. They STILL havent given me a replacement water filter for the little fountain tap beside the kitchen sink which THEY removed during the winterizing nor have they agreed to replace or refinish the sink where they left the old filter to drain out and sit all winter long (under the sink cover so I did not see it sitting there)

John
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Old 04-06-2012, 04:41 PM   #10
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John,

Glad it was an easy fix and that you have hot water again. If there was water in the tank, even if the tank wasn't full, as long as there was enough water to cover the element, it will be OK.

When you switched the bypass, did you get hot water right away, or did it sound like water was running into the hot water heater? If you got water out right away, then the tank was full.

As far as the water filter goes, it had to be removed because the antifreeze would have ruined it anyway. It's always a good idea to replace the water filter in the spring because it will grow bacteria just sitting there wet all winter. Therefore, unless the cost for winterizing included a new filter, that is probably something that you normally would be expected to pay for yourself.
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Old 04-06-2012, 04:50 PM   #11
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I got hot water right away so the heater was working and keeping the water nice and hot so I think all is good. I have turned off the propane and a we still had hot water a few hours later so hopefully all is good. As for the filter, I feel if that's part of the winterizing and they don't tell me that I have to provide the new filter, then they should not be leaving me hanging with no filtered water tap after telling me my rig is all ready to go for the season.

I have no problem replacing the filter if I know that's my responsibility, I just want to know ahead of the time I am leaving on a trip.

John and judy
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