Originally Posted by Jafundy
Anybody had service done at North Trail and is willing to share their thoughts? I'm done with Lazy Days!!! So I'm looking for an alternative that services American Coach.
16 Eagle Heritage edition
All RV dealers are better with the sales transaction than the service transaction. LD is the biggest and are certainly better with service than most RV dealers but due to numbers of customers, there are bad experiences out there. Since you have. '16 American Coach you will be better off to stick with LD through warranty issues. P,us the Crown Club is a great perk. The key to a good experience with LD is the service advisor they assign you. If yours isn't getting the job done meet with the service mgr and ask for another.
I've also been at NT many times. They seem ok & most likely on an approximate level with LD. High volume dealer with lots of positive and negative reviews. They specialize in Newmar and are best with them.
When you are done with warrantee issues, find a good independent who isn't a dealer for service. Truck shops for drive train/chassis and tires.