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Old 01-30-2014, 08:01 PM   #1
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Pre Purchase Damage

Need advice. I just went to dealership to sign the paperwork and pick up my new RV. This is my first motor home. Upon salesman's demo retracting the full slide, we heard a crunching sound. He stopped the advancement of the slide and we went out to discover the basement door was open (lop hinge), and damage occurred to the back corner of the slide. The molding was dented and pulled away, and the slide wall appears to be bowed. Dealership claims it can easily be repaired, and that only the molding is really affected. but I am hesitant to accept a repaired motor home, regardless of a discount. I'd appreciate any suggestions, warnings or advice.
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Old 01-30-2014, 08:07 PM   #2
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If you haven't, don't give them the check. If you have, ask for it back and give them a chance for an acceptable repair. If they don't give back the check, stop payment on it until an acceptable repair has been made. No acceptable repair, walk.
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Old 01-30-2014, 08:14 PM   #3
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Wooowa this wayyyyyy THIER fault, but besides that, the slide shouldn't touch a door regardless ??.?? You hold your ground!!! But what a crummy set back!!! If I were you, I would stay incredibly proactive about staying in their limelight, and get in the managers field of view quickly! And stay there.
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Old 01-30-2014, 08:14 PM   #4
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Don't sign anything until they make an acceptable repair. NO MATTER what they tell you.
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Old 01-30-2014, 08:15 PM   #5
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What rv are we talking about anyhow?
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Old 01-30-2014, 08:17 PM   #6
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One other tidbit...STUFF IS going to happen. Nicks, bruises, scratches, pulled molding, get used to that... If they offered me a great discount, and the repair was amenable, I'd take the extra cash ahead and not worry too much about the defect, cause defects are gonna come to light regardless.

However, on the other hand if you are talking about a million dollar bus that YOU want perfect, then there's your answer.
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Old 01-30-2014, 08:27 PM   #7
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pre purchase damage

Motor home is a 3124 baystar not a millon dollar bus but spending my hard earned money for a new rv i expect new and not a damaged and repaird rv i think i will be demanding a replacement or a refund of my downpayment.
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Old 01-30-2014, 08:38 PM   #8
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I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?

Something wrong with this coach other than the obvious damage?
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Old 01-30-2014, 08:44 PM   #9
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Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
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Old 01-30-2014, 08:47 PM   #10
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Quote:
Originally Posted by Davdeb1 View Post
I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?

Something wrong with this coach other than the obvious damage?
I've done it myself by not paying attention ... had the safety limiting chain off and the hatch open and ... aw shucks. In my case i was lucky and just popped the slide lower moulding. Lucky as in half a dozen new screws and sealant.
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Old 01-30-2014, 08:49 PM   #11
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Quote:
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Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
Yup ... I can vouch for that.
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Old 01-30-2014, 09:08 PM   #12
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For myself - I would like new parts. This would drive me bonkers but not seeing the damage I am imagining carnage. Sorry you are going through this but don't settle for anything that not gonna make you feel happy.

Quote:
Originally Posted by Davdeb1 View Post
I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?

Something wrong with this coach other than the obvious damage?
Some of the hatches on Newmar's are adjustable to allow for easier access when the slides are in.
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Old 01-30-2014, 09:18 PM   #13
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Quote:
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Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
Usually basement doors under slides that are hinged on top, dont have cylinders to hold them open, for exactly this reason !
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Old 01-30-2014, 09:30 PM   #14
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Sorry, mine won't do that, I thought that was the way they all are. I've only had one RV
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