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01-30-2014, 07:01 PM
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#1
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Junior Member
Join Date: Nov 2013
Location: new york
Posts: 15
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Pre Purchase Damage
Need advice. I just went to dealership to sign the paperwork and pick up my new RV. This is my first motor home. Upon salesman's demo retracting the full slide, we heard a crunching sound. He stopped the advancement of the slide and we went out to discover the basement door was open (lop hinge), and damage occurred to the back corner of the slide. The molding was dented and pulled away, and the slide wall appears to be bowed. Dealership claims it can easily be repaired, and that only the molding is really affected. but I am hesitant to accept a repaired motor home, regardless of a discount. I'd appreciate any suggestions, warnings or advice.
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01-30-2014, 07:07 PM
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#2
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Senior Member
Tiffin Owners Club
Join Date: Jan 2008
Location: Warren, PA
Posts: 303
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If you haven't, don't give them the check. If you have, ask for it back and give them a chance for an acceptable repair. If they don't give back the check, stop payment on it until an acceptable repair has been made. No acceptable repair, walk.
__________________
Bill Mahan
2012 Allegro Bus 43 QGP
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01-30-2014, 07:14 PM
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#3
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Senior Member
Fleetwood Owners Club Outdoors RV Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 4,580
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Wooowa this wayyyyyy THIER fault, but besides that, the slide shouldn't touch a door regardless ??.?? You hold your ground!!! But what a crummy set back!!! If I were you, I would stay incredibly proactive about staying in their limelight, and get in the managers field of view quickly! And stay there.
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
'5 Fleetwood Revolution- '15 Airstream Intl Sig. 27FB
Jay, Andrea, Stella '14 Ram 3500 Aisin '18 ORV F30RLS
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01-30-2014, 07:14 PM
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#4
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Senior Member
Winnebago Owners Club Fleetwood Owners Club Holiday Rambler Owners Club
Join Date: Dec 2011
Location: North East Florida
Posts: 2,021
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Don't sign anything until they make an acceptable repair. NO MATTER what they tell you.
__________________
2019 Horizon 42Q
Cummins L-9 450 HP
Maxum Chassis / IFS with Tag
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01-30-2014, 07:15 PM
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#5
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Senior Member
Fleetwood Owners Club Outdoors RV Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 4,580
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What rv are we talking about anyhow?
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
'5 Fleetwood Revolution- '15 Airstream Intl Sig. 27FB
Jay, Andrea, Stella '14 Ram 3500 Aisin '18 ORV F30RLS
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01-30-2014, 07:17 PM
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#6
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Senior Member
Fleetwood Owners Club Outdoors RV Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 4,580
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One other tidbit...STUFF IS going to happen. Nicks, bruises, scratches, pulled molding, get used to that... If they offered me a great discount, and the repair was amenable, I'd take the extra cash ahead and not worry too much about the defect, cause defects are gonna come to light regardless.
However, on the other hand if you are talking about a million dollar bus that YOU want perfect, then there's your answer.
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
'5 Fleetwood Revolution- '15 Airstream Intl Sig. 27FB
Jay, Andrea, Stella '14 Ram 3500 Aisin '18 ORV F30RLS
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01-30-2014, 07:27 PM
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#7
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Junior Member
Join Date: Nov 2013
Location: new york
Posts: 15
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pre purchase damage
Motor home is a 3124 baystar not a millon dollar bus but spending my hard earned money for a new rv i expect new and not a damaged and repaird rv i think i will be demanding a replacement or a refund of my downpayment.
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01-30-2014, 07:38 PM
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#8
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Senior Member
Monaco Owners Club Freightliner Owners Club iRV2 No Limits Club
Join Date: Jan 2011
Location: Avon Lake, Oh
Posts: 2,958
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I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?
Something wrong with this coach other than the obvious damage?
__________________
2000 HOLIDAY RAMBLER ENDEAVOR
40 FT--330HP CAT
2 SLIDES-TOAD 2012 focus
Fulltime-Home is where we park it.
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01-30-2014, 07:44 PM
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#9
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Junior Member
Join Date: Nov 2013
Location: new york
Posts: 15
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Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
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01-30-2014, 07:47 PM
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#10
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Senior Member
Join Date: Oct 2012
Location: Foley AL
Posts: 7,138
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Quote:
Originally Posted by Davdeb1
I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?
Something wrong with this coach other than the obvious damage?
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I've done it myself by not paying attention ... had the safety limiting chain off and the hatch open and ... aw shucks. In my case i was lucky and just popped the slide lower moulding. Lucky as in half a dozen new screws and sealant.
__________________
2005 Newmar Essex 4502, 2013 Caddy SRX
1997 HR Endeavor 37, CAT, 1996 Geo Tracker
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01-30-2014, 07:49 PM
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#11
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Senior Member
Join Date: Oct 2012
Location: Foley AL
Posts: 7,138
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Quote:
Originally Posted by Lucys Dad
Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
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Yup ... I can vouch for that.
__________________
2005 Newmar Essex 4502, 2013 Caddy SRX
1997 HR Endeavor 37, CAT, 1996 Geo Tracker
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01-30-2014, 08:08 PM
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#12
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Member
Newmar Owners Club Ford Super Duty Owner
Join Date: Apr 2013
Location: Carthage MO
Posts: 31
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For myself - I would like new parts. This would drive me bonkers but not seeing the damage I am imagining carnage. Sorry you are going through this but don't settle for anything that not gonna make you feel happy.
Quote:
Originally Posted by Davdeb1
I just want to know why a slide in could hit a basement door? Who designed this thing.
That is not supposed to happen? Anyone disagree?
Something wrong with this coach other than the obvious damage?
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Some of the hatches on Newmar's are adjustable to allow for easier access when the slides are in.
__________________
MoHillbilly - 2013 Newmar 3012, 2013 FJ Cruiser, Blue Ox, 5-Star, CHF, Rear Track Bar
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01-30-2014, 08:18 PM
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#13
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Senior Member
Holiday Rambler Owners Club
Join Date: Aug 2010
Posts: 9,746
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Quote:
Originally Posted by Lucys Dad
Hinge is on top of door. Door swings up from bottom of basement compartment if door is open with slide retracting edge of door will catch under slide.
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Usually basement doors under slides that are hinged on top, dont have cylinders to hold them open, for exactly this reason  !
__________________
Ben & Sharon
2008 43' Holiday Rambler Scepter PDQ
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01-30-2014, 08:30 PM
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#14
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Senior Member
Monaco Owners Club Freightliner Owners Club iRV2 No Limits Club
Join Date: Jan 2011
Location: Avon Lake, Oh
Posts: 2,958
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Sorry, mine won't do that, I thought that was the way they all are. I've only had one RV
:-* :-* :-* :-* :-* :-( :-( :-( :-(
__________________
2000 HOLIDAY RAMBLER ENDEAVOR
40 FT--330HP CAT
2 SLIDES-TOAD 2012 focus
Fulltime-Home is where we park it.
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