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Old 06-24-2013, 07:04 PM   #1
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Roadside Assistance

I signed up for Good Sam's Roadside Assistance a couple days before we left on the trip we are still on. So far we have driven about 2,600 miles which puts us at just under 9,000 on our coach.

While driving US 87 in northern New Mexico this afternoon in a 30+mph mainly crosswind our awning decided it had better things to do than stay on the side of the coach. I pulled over and was able to zip tie the arm back down but they were light zip ties and didn't last long.

I pulled over again, left flashers on and call GS. It took about an hour but someone came from a truck shop in Clayton and used heavy zip ties and we were able to limp to a KOA to spend the night. Hooray for GS! The KOA manager helped me extend it all the way and retract it then re-zip tie the arms so we are ready to try it in the AM.

The disappointing and surprising part is as we sat on the side of the road, flashers flashing about 40-50 motorhomes went by. Not a single one stopped to see if we needed assistance. One Colorado man in a sedan stopped to see if we needed help noting that cell phone service isn't very good where we were.

Maybe I expect too much from fellow RVers?
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Old 06-24-2013, 07:20 PM   #2
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Tying the arms together does NOTHING to stop the awning from unfurling. The problem is that the wind gets under the awning causing the latch to give way. Once it gives way there is more area to catch the wind and in a short time it's all the way out. There are two cures, keep the wind from getting to the fabric, OR stopping the tube from turning.
I gave testimony in a wrongful death suit for just such an occurrence some years ago. And no, I've never played an attorney on TV and it's been years since I stayed in a Holiday Inn!
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Old 06-24-2013, 07:21 PM   #3
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Yes !!! It is not just rv'er It is everyone
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Old 06-24-2013, 09:57 PM   #4
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I am new at RVing but so far have not had an occasion to use it. Does an awning get used much?
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Old 06-24-2013, 11:15 PM   #5
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Quote:
Originally Posted by TXBart View Post
I am new at RVing but so far have not had an occasion to use it. Does an awning get used much?
I suggest to start a new thread rather than hopping in to someone else's.
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Old 06-25-2013, 04:48 AM   #6
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Quote:
Originally Posted by TXBart View Post
The disappointing and surprising part is as we sat on the side of the road, flashers flashing about 40-50 motorhomes went by. Not a single one stopped to see if we needed assistance.
Probably because to many bad things happen out on the road...Just one more reason we NEVER leave home without the toad.
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Old 06-25-2013, 05:14 AM   #7
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This is what you need. http://www.modmyrv.com/2008/06/24/rv-awning-lock

MR_D said it right, you have to stop the roller from unrolling.

FYI - I would have stopped to help if I had seen you on the side of the road. I proudly display my Escapees and IRV2 sticker on my MH. I am sure many people in this forum would have stopped to help you too.

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Old 06-25-2013, 05:31 AM   #8
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Quote:
Originally Posted by TXBart View Post
I am new at RVing but so far have not had an occasion to use it. Does an awning get used much?
We have been RVing for 20+ years, with the last 6 being FT, and can only give you our experience with the use of awnings.

But for what its worth, we found we used the awning a lot more back in the days when we were sitting still on a seasonal site. Once we began traveling and FTing, we use the awning a lot less. We find it the most useful in the summer when we use it to help provide cooling if the sun is on that side of the rig. Much in the same way as we use the shades to chase the sun around the rig.

In the winter we seldom use it for the opposite reason-we utilize as much of the sun as we can get.
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Old 06-26-2013, 06:50 AM   #9
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Quote:
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I suggest to start a new thread rather than hopping in to someone else's.
I appreciate the recommendation. Check out who started the thread
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Old 06-26-2013, 08:57 AM   #10
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I also have GS Roadside Assistance and had to use it for the first time yesterday. They need to use the term "Assistance" much more loosely. They were terrible. I was on the phone with them for just over an hour before they even dispatched a tow truck. They spent more time trying figure out how to help me as cheap as possible. I will not renew with GS. The tow truck driver told me AAA is the best. They ask what works best for you and that's what they do. Anybody have AAA that can confirm or deny that?
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Old 06-26-2013, 09:14 AM   #11
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In my experience AAA works best with auto's. having a class A brings many challenges to towing companies. JMO but the overall consensus is, Coach Net offers the best roadside towing service, ie they couple with firms that are capable and knowledgable owning tow equipment that will handle large class A coaches. That being said we use both.
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Old 06-26-2013, 09:20 AM   #12
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The last time I checked AAA will not change out dual wheels if you have a flat tire.
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Old 06-26-2013, 09:26 AM   #13
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It took GS about an hour to find someone to come help us. We were 6 miles outside Clayton, NM, population <3,000, which is the largest town within 100+ miles. The charge was $140, GS paid it in advance, nothing came out of my pocket. So far I am a fan of GS Roadside Assistance!
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Old 06-26-2013, 03:28 PM   #14
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What I failed to mention in my earlier comments about GS is we weren't dealing with my motorhome. It was my truck, which I flat tow. The Remco driveshaft disconnect came apart and left me stranded. I just needed my Tacoma towed and GS was acting like they were raising the Titanic. The company that did the disconnect was 40 miles away but they insisted on just towing to a nearby Toyota dealer.
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