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Old 02-11-2015, 09:09 PM   #1
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Roadside RV service....the good, bad, and the ugly.

Well, time has come to renew or change my roadside assistance plan. I have AAA RV Plus....not happy with it. Had a breakdown last fall, they couldn't find a tow company to move my coach from the interstate. We sat there for 3 hours getting blown all over the place by passing tractor/trailers and I was not happy. We finally had to call our own tow company...long story short, they left us hanging. I have heard that Good Sam is able to get people out in an emergency and Coach-Net is also very good.. I am looking for some input on what the RV owners have to say about the available companies. Just from what I have read, I am leaning towards Coach-Net... What say you all??
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Old 02-11-2015, 09:30 PM   #2
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Overwhelming Coach Net.
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Old 02-11-2015, 09:40 PM   #3
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Quote:
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Overwhelming Coach Net.
Agreed!
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Old 02-11-2015, 09:54 PM   #4
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X3, had a breakdown in WVA on I-79 and Coach Net had the proper equipment there within 90 minutes and towed us to Pittsburgh to the Freightliner dealer for warranty repair. Very knowledgeable driver and helper, coach towed 90 miles without a scratch.
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Old 02-11-2015, 10:18 PM   #5
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I have had both good Sam and coach net. Used good Sam multiple times for towing, also tire help. Have not used coach only for tire needs. Both have provided positive service experiences.
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Old 02-11-2015, 10:19 PM   #6
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X4, CoachNet; recommend unequivocally.
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Old 02-11-2015, 10:27 PM   #7
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"Coach-Net and Good Sam"

What about auto insurance cos. who also insure RVs like Progressive? We've found them to be quite good.

Do any of you feel that a dedicated RV offering is better? If yes, please explain why.
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Old 02-11-2015, 10:40 PM   #8
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We have AAA RV Plus, Good Sam (for another month) and Coach Net. AAA has done right by us the 2 times we called them. Good Sam has been OK, but I have not liked the wait times, generally 3-4 hours, so we switched to Coach Net to see what they are like. It may be overkill, but I always have two RV service providers so if one does nnot provide help, hopefully the other one will.
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Old 02-12-2015, 07:48 AM   #9
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Quote:
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We have AAA RV Plus, Good Sam (for another month) and Coach Net. AAA has done right by us the 2 times we called them. Good Sam has been OK, but I have not liked the wait times, generally 3-4 hours, so we switched to Coach Net to see what they are like. It may be overkill, but I always have two RV service providers so if one does nnot provide help, hopefully the other one will.
We use AAA and Coach Net for two different reasons. The small stuff like when I lock us out of the coach or car. Tire on the toad needs changing etc. Coach Net on the big stuff like the bus, they contract with agencies that are qualified and have the big time equipment to service or tow a 40 thousand plus pound bus safely to a service facility along with a tech line for assistance that knows what a 315 steer tire is!
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Old 02-12-2015, 08:01 AM   #10
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Coach Net is the best.
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Old 02-12-2015, 08:15 AM   #11
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CoachNet/Good Sam is likely a Chevy/Ford thing. You'll likely get good/bad reports from both
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Old 02-12-2015, 08:21 AM   #12
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I've had & used both GS & Coach Net. Had both positive & negative experiences with GS. Had nothing but positive experiences with CN.


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Old 02-12-2015, 08:33 AM   #13
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GS has worked well for us. The wait time is not as much to do with GS, CN or AAA as is finding the right type of service that will take the job and there travel time to you.
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Old 02-12-2015, 09:37 AM   #14
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I'll stick with Good Sam. I have an older DP with NOTHING in warranty. So It's critical to me where it gets towed to. Both GS and CN contracts will generally "tow you to the closest QUALIFIED repair shop." QUALIFIED is subjective!

I stick with Good Sam and their premium package which is UNLIMITED towing to the closest shop OR up to 100 miles to ANY repair facility of my choice!! CN doesn't offer that.

I live in Arizona and out West here there is a lot of empty land between towns. I'm sure there are lots of good repair shops near W. Virginia or Pittsburg...Not so many in wide open Country. We have all heard too many horror stories of being stuck in a "repair shop." When you breakdown, getting towed or waiting for the tow is not the problem to me. It's how much does "Goober" at the repair shop really know about my Rig and how much will I be ripped off! I want a say in where it eventually gets towed.
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